Michael Zisa
McDavid
Summary
Dynamic EMT-Basic with extensive experience at American Medical Response, adept at vital signs monitoring and patient evaluations. Proven ability to remain calm under pressure while delivering exceptional pre-hospital care. Skilled in training new EMTs and maintaining vehicle safety, ensuring efficient operations and high-quality patient outcomes.
Overview
15
15
years of professional experience
Work History
EMT-Basic
American Medical Resonse, AMR
08.2022 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Utilized communication devices to maintain contact with supervisors.
- Handled patient transfers from one medical facility to another.
- Trained to also instruct EVOC training for new hires.
- Fulfilled supervisory roles while the Field Supervisor was out of the office including but not limited to exchanging controlled substances, answering phone calls, making schedule changes, coordinating with our Fleet department to have company vehicles maintained, meeting with crews in the field for resupplying after a high profile incident, and supporting the needs of the operation in what ever way possible.
- Administered Physical Agility Tests to new hires as well as those returning to work from medical leave.
EMT-Basic
Comtrans
04.2022 - 08.2022
- Observed patient behavior to report changes to medical personnel.
- Provided patient families with post-medical care instructions.
- Assisted with lifting and moving patients.
- Delivered emotional support to patients and families.
- Followed all safety protocols and took necessary precautions while providing care.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Trained new EMTs on proper protocols and procedures.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Sales Specialist
Recreational Equipment Inc.
01.2020 - 03.2022
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provided first-rate service to all customers and potential customers.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Informed customers of promotions to increase sales productivity and volume.
- Maintained current knowledge of evolving changes in marketplace.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to team objectives in fast-paced environment.
Painter
KyBrit Painting
11.2010 - 04.2019
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Reached high ceilings and walls with scaffolding and ladders.
- Corrected surface imperfections by filling cracks, holes, and joints.
Education
EMT Course Certification - Emergency Medical Services
Portland Community College
Portland, OR02-2022
Associate of Arts - Anthropology
Santa Fe College
Gainesville, FL05-2014
Skills
- Emergency vehicle operation
- Vital signs monitoring
- Respiratory assessment
- Patient evaluations
- Scene assessments
- Supply restocking
- Vehicle maintenance
- Medical terminology
- Oxygen administration
- Pre-hospital care
- Problem-solving
- Multitasking and organization
- Time management
- Medical records management
- Critical thinking
- Calm under pressure
Timeline
EMT-Basic
American Medical Resonse, AMR
08.2022 - Current
EMT-Basic
Comtrans
04.2022 - 08.2022
Sales Specialist
Recreational Equipment Inc.
01.2020 - 03.2022
Painter
KyBrit Painting
11.2010 - 04.2019
EMT Course Certification - Emergency Medical Services
Portland Community College
Associate of Arts - Anthropology
Santa Fe College