Michael Zook
Murfreesboro,TN
Summary
Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 7 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
9
9
years of professional experience
Work History
Senior Vice President
Palinode, LLC
12.2021 - Current
- Drove corporate revenue by creating strategies that fit perfectly with company's vision and mission.
- Networked with customers, prospects and partners at conferences and trade shows.
- Developed and implemented sales strategies resulting in 68% increase in ARR.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Developed, coached and provided feedback to a team of 4 sales managers and 8 SDR's.
- Established performance goals for department and provided methods for reaching milestones.
- Developed measurement tools, dashboards and reports to track metrics on adoption and effectiveness of initiatives.
Director of Business Development
Provana
02.2020 - 09.2021
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors, resulting in a 77% increase in ARR.
- Negotiated, prepared, and signed contracts with clients.
- Compiled product and customer data to generate informed profit projections.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Identified business development challenges and customer concerns for proactive resolution.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Managed a team of 12 AE's and BDR's and provided coaching and mentorship.
Director of Sales
Docketly
04.2016 - 02.2020
- Managed team of 17 sales representatives, providing guidance, coaching and support.
- Achieved sales goals and service targets by cultivating and securing new customer relationships, resulting in a 37% or more increase in MRR.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Inbound Sales Representative
DIRECTV
10.2014 - 02.2016
- Memorized scripts to achieve easy conversational flow in interactions with potential customers.
- Utilized automated systems to log and retrieve information.
- Responded to customers within required turnaround times.
- Supported sales department in handling new subscriber orders, account inquiries and assigned tasks.
- Worked with multiple means of communication within fast-paced environment.
- Documented details of calls and customer interactions.
- Communicated with customers regarding marketing campaigns and promotions, answering questions and addressing concerns.
- Performed work in compliance with established regulations, policies and standard operating procedures.
Education
SQL For Data Science - Data Management Technology
University of California - Davis
Davis, CANo Degree - Business Administration And Management
Penn State University
Diploma -
Indian River High School
Skills
- Change and Growth Management
- Lead Generation
- Sales Quota Management
- Sales and Marketing
- Sales Statistics Analysis
- Revenue Growth
Timeline
Senior Vice President
Palinode, LLC
12.2021 - Current
Director of Business Development
Provana
02.2020 - 09.2021
Director of Sales
Docketly
04.2016 - 02.2020
Inbound Sales Representative
DIRECTV
10.2014 - 02.2016
SQL For Data Science - Data Management Technology
University of California - Davis
No Degree - Business Administration And Management
Penn State University
Diploma -
Indian River High School
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