Michael Zylstra
Lowell,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Heavy Equipment Mechanic
Harding's Inc
11.2022 - 11.2023
- Performed basic repairs, serviced, and maintained heavy construction equipment on 15 machines
- Welded, steam cleaned, sandblasted, and prepped equipment for painting
- Handled incoming and outgoing freights of parts, maintained shop and yard, and operated many heavy machines including excavators, wheel loaders, skid steers, forklifts, rollers, etc.
- Streamlined workflow processes through effective communication with team members regarding equipment status updates and project timelines.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
Assistant Manager
Valvoline Inc
06.2022 - 10.2022
- Assisted in day-to-day management activities, such as setting schedules, ordering products, performing customer service, and managing the shop when the general manager wasn't available
- Performed services on all vehicles and trained technicians on how to perform services, such as fluid changes, tire rotations, and anything else the customer required
- Given responsibility to open/close shop, operated the machines to perform services, and taught other technicians how to operate the machinery.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager/Lube Technician
Oil Exchange Inc
06.2021 - 06.2022
- Assisted in day-to-day management activities, such as setting schedules, ordering products, performing customer service, and managing the shop when the general manager wasn't available
- Performed services on all vehicles and trained technicians on how to perform services, such as fluid changes, tire rotations, and anything else the customer required
- Given responsibility to open/close shop, operated machines to perform services, and taught other technicians how to operate machinery.
- Worked alone or in team-based systems to complete up to 45 oil changes each day.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Busser/Houseman
Lighthouse Restaurant
08.2019 - 06.2021
- Ran and cleaned tables after each service, ensuring each table was prepped for the next reservation of customers
- Assisted with dish cleaning and cleaning the restaurant after each table and also performed cleaning during hours of operation
- Seated up large venues for celebrations, weddings, and other catering needs
- Cleaned the restaurant after each venue and also provided dish-cleaning services for each reservation.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Utility Clerk/Bagger
Strack & Van Til
08.2018 - 12.2018
- Assisted customers in bagging and running groceries, answering price checks, and locating merchandise
- Restocked merchandise and ran inventory lists in storage orders for warehouse managers
- Cleaned and maintained the store and returned carts from the lot after use, sanitized each restroom, and cleaned after each use.
- Stocked shelves and displays 5 days per week to maintain active inventory.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Collaborated with cross-functional teams to ensure seamless operations between departments contributing to overall business success.
Education
High School Diploma -
Lowell Senior High School
Lowell, IN05.2020
Skills
- Welding and Fabrication
- Auto Mechanics
- Machining
- Customer Service
- Painting Services
- Cleaning and Detailing Services
- Effective communication skills
- Dependable and Responsible
- Organizational Skills
- Team Building
- Equipment Operation
- Preventive Maintenance
- Battery Maintenance
- Hand and power tools
- Oil Change Procedures
- Blueprint Reading
Personal Information
Title: Heavy Equipment Mechanic
Timeline
Heavy Equipment Mechanic
Harding's Inc
11.2022 - 11.2023
Assistant Manager
Valvoline Inc
06.2022 - 10.2022
Assistant Manager/Lube Technician
Oil Exchange Inc
06.2021 - 06.2022
Busser/Houseman
Lighthouse Restaurant
08.2019 - 06.2021
Utility Clerk/Bagger
Strack & Van Til
08.2018 - 12.2018
High School Diploma -
Lowell Senior High School
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