Michaela Aldridge
Pawtucket,RI
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.Accomplished Community & Employee Development Coordinator with a proven track record enhancing staff participation through effective project supervision. Excelled in relationship building and process improvement, significantly boosting employee engagement and training participation. Expert in financial management and event coordination, demonstrating discretion and confidentiality in all endeavors.
Overview
17
17
years of professional experience
Work History
Community & Employee Development Coordinator
Coastal1 Credit Union
07.2023 - Current
- Collaborated with the planning, development, creation, and implementation of learning programs such as the EABM program.
- Mapped out learning plans and schedules,and helped develop learning resources such as How Was Your Day sessions.
- Promoted available training opportunities to employees with necessary information, prepared learning paths and monitor utilization with LinkedIn Learning, CUES, CFI,
- Collaborated with Compliance Department and Training specialist to map out annual compliance training paths to manage enrollment and follow-up.
- Established a partnership with a local non-profit for volunteer opportunities, coordinated sponsored event attendance, manage volunteer participation.
- Coordinated promotion, intake, and preparation of materials for Member and Employee scholarship applications for Committee review.
- Identified resources for employees to support monthly diversity, equity, inclusion and belonging.
Office Manager
Cintas Fire Protection
10.2012 - 12.2015
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Responsible for Accounts Payable for multiple locations in the North East, which included month end accruals and running statements.
- Responsible for obtaining Certificates of Insurance for customers.
- Onboarding New Accounts.
- Created and oversaw new e-filing system
- Oversaw proper disposal of expired reports
- As Fleet Maintenance manager, responsible for the maintenance and repair of the company's vehicles.
- Train new partners with various operating systems
- Planning and executing company driven activities such as safety and spirit day.
Team Manager
TeamOps, LLC
03.2007 - 10.2015
- Led employee relations through effective communication, coaching, training, and development.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Established team priorities and monitored performance.
- Oversaw and assisted immediate supervisor with security at the Media Compound in Gillette Stadium.
- Was an integral member of security team in this highly accessible area by adhering to NFL, TSA and Federal security guidelines to ensure safety of visiting NFL teams as well as media and other large venue productions.
- Supervised a team of 15 – 40 team members during TSA lockdown.
- Ensured safe and expedient departure of Kraft family and visiting team ownership and players
Education
MBA - Human Resources Management
Johnson And Wales University
Providence01.2026
Bachelor of Science - Business Administration And Management
Johnson And Wales University
Providence, United States08.2022
Skills
- Project Management
- Staff Supervision
- Database Management
- Financial Management
- Process Improvement
- Relationship Building
- Schedule Management
- Event Coordination
- Business Development
- Discretion and Confidentiality
- Budget Planning
- Meeting Coordination
Timeline
Community & Employee Development Coordinator
Coastal1 Credit Union
07.2023 - Current
Office Manager
Cintas Fire Protection
10.2012 - 12.2015
Team Manager
TeamOps, LLC
03.2007 - 10.2015
MBA - Human Resources Management
Johnson And Wales University
Bachelor of Science - Business Administration And Management
Johnson And Wales University
Similar Profiles
Briana DameBriana Dame
Customer Service Representative II at Coastal1 Credit Union FKA Pawtucket Credit UnionCustomer Service Representative II at Coastal1 Credit Union FKA Pawtucket Credit Union
Bonnee GriffithBonnee Griffith
Call Center Supervisor at Coastal1 Credit UnionCall Center Supervisor at Coastal1 Credit Union
Teyara NeouTeyara Neou
Call Center Representative at Coastal1 Credit UnionCall Center Representative at Coastal1 Credit Union