Michaela Arnold
San Pedro,CA
Summary
Dynamic professional with over 15 years of experience in customer service across diverse roles, including Pet Stylist, Deli Manager, and Art Business Owner. Proven ability to excel in various environments through a strong work ethic and ambition. Expertise in managing customer interactions and swiftly resolving issues while leveraging effective communication and empathy to cultivate lasting relationships. Consistent record of achieving high customer satisfaction rates and fostering loyalty through attentive service and proactive problem-solving.
Overview
13
13
years of professional experience
Work History
Woodburn Artist and Business Owner
Smiles by Michaela
07.2021 - Current
- Addressed client concerns and worked together to achieve mutually beneficial outcomes.
- Created series of rough sketches for review, revision and approval.
- Sold art at local markets by establishing pricing based on raw material and labor costs and customer demand.
- Utilized pyrography pen, watercolors, and acrylics to design and fabricate custom woodburned pieces and create engaging and unique paintings, drawings and mixed media pieces
Pet Stylist
Petco
08.2016 - 11.2024
- Answered salon phones, made appointments, interacted with veterinarians and technicians and collaborated with team to help salon management.
- Maintained quick styling pace while paying attention to detail, quality, and safety.
- Resolved customer inquiries and concerns, fostering positive client relationships through exceptional service.
Deli Manager
Beach City Deli
09.2012 - 08.2016
- Oversaw food preparation, production and presentation according to quality standards.
- Trained and mentored staff in food preparation and customer service best practices.
- Developed weekly schedules, balancing labor needs with operational demands.
Education
High School Diploma -
San Pedro High School
San Pedro, CA06.2011
Skills
- Superior Organization Skills
- Visual art creation
- Superb Attention to Detail
- Critical and Creative Thinking
- Fast paced problem Solving
- Teamwork and cooperation
Timeline
Woodburn Artist and Business Owner
Smiles by Michaela
07.2021 - Current
Pet Stylist
Petco
08.2016 - 11.2024
Deli Manager
Beach City Deli
09.2012 - 08.2016
High School Diploma -
San Pedro High School