Michaela Ball
Chattanooga,US
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Strong background in managing medical records and health information systems. Adept at ensuring data accuracy, maintaining confidentiality, and adhering to compliance standards. Strong team player with focus on collaboration and achieving results. Reliable and adaptable, skilled in electronic health records (EHR) management, document imaging , and data entry.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
HIM Specialist
Parallon
12.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Proficient in HPF/MPF workflow trigger Queues
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
- Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Followed up with medical staff regarding missing information in patient records.
- Streamlined record-keeping processes for increased efficiency in retrieving crucial patient information by record pickup and reconciliation.
Team Leader Member
Mellow Mushroom Chattanooga - Hamilton Place
08.2020 - Current
- Accurately completed end-of-day financial tasks.
- Was in charge of the day-to-day activities and fostering an inspiring environment to maximize employee satisfaction.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
- Always on time and ready to preform team Leader duties.
Education
High School -
Gateway Christian Schools
Memphis, TN01.2022
Skills
- Experience with Microsoft Office( Excel, Sharepoint and Word)
- Supply ordering
- Expert problem solving
- Critical analysis
- Documentation Imaging compliant
- Data entry
- Quality assurance checks
- HIPAA compliance
Timeline
HIM Specialist
Parallon
12.2022 - Current
Team Leader Member
Mellow Mushroom Chattanooga - Hamilton Place
08.2020 - Current
High School -
Gateway Christian Schools
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