Michaela Barnard
University Park,IA
Summary
Talented manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Parts Specialist
Bill & Ray's Truck Repair
Oskaloosa, IA
05.2023 - Current
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintained accurate records of all inventory transactions in the computer system.
- Organized and labeled parts to ensure easy identification and retrieval.
- Received customer orders and placed them into the system for processing.
- Provided customers with technical advice regarding parts information and availability.
- Assisted customers with product selection based on their needs.
- Processed returns, exchanges, and refunds in a timely manner.
- Documented any discrepancies between actual inventory counts versus what was recorded in the system.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Identified potential problems with defective or damaged parts before they reached customers.
- Responded to inquiries from internal staff members about part specifications or availability.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Operated point of sales and parts lookup computer systems.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
Manager
The Oskaloosa Watering Hole
Oskaloosa, IA
09.2009 - 05.2023
- Evaluated suppliers by assessing quality, timeliness, and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Maximized productivity by keeping detailed records of daily progress, identifying, and rectifying areas for improvement.
- Evaluated employees' strengths and assigned tasks based on experience and training.
- Approved regular payroll submissions for five employees within QuickBooks.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Maximized performance by monitoring daily activities and mentoring a team of five associates.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees, including training, mentoring, and new hire documentation.
- Developed and maintained relationships with regular customers and suppliers through continual communication and friendliness.
- Rotated merchandise and displays to feature new products and promotions.
Crew Member
McDonald's
Oskaloosa, IA
08.2006 - 09.2009
- Supported great dining and meal experiences for guests.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Maintained clean, sanitized and well-organized food preparation zones.
- Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
High School Diploma -
Oskaloosa High School
Oskaloosa, IA4 2009
Skills
- Strategic Planning
- Business planning
- Staff management
- Sales and Marketing
- Verbal and written communication
- Teamwork
- Customer service
- Sales Support
- Reviewing deliveries
- Inventory Management
- Customer Service
- Invoice Processing
- Ordering parts
- Email Communication
- Problem-solving skills
- Vendor Relations
- Coordinating paperwork
- Returns processing
- Account updating
- Purchasing oversight
- Clean Driving Record
Timeline
Parts Specialist
Bill & Ray's Truck Repair
05.2023 - Current
Manager
The Oskaloosa Watering Hole
09.2009 - 05.2023
Crew Member
McDonald's
08.2006 - 09.2009
High School Diploma -
Oskaloosa High School
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