Michaela Bell
Montgomery,TX
Summary
I am a self driven person, highly motivated by business and financial structure. I strive to provide the best services and products, to further grow both the customer and my company and take their experience's to the fullest potential of growth and diversity.
Overview
6
6
years of professional experience
Work History
Service Cashier
ABC Nissan
Phoenix, AZ
06.2023 - 01.2024
- Resolved customer complaints promptly and professionally.
- Ensured accuracy of all paperwork associated with each transaction including invoices, receipts.
- Reconciled any discrepancies between physical inventory counts versus computerized records.
- Handled customer complaints and concerns, escalating complex issues to direct supervisor for quick resolution.
IMPACT Recruiter
Acosta Sales & Marketing
Evanston, WY
01.2021 - 06.2023
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Organized recruitment activities such as career fairs, campus visits.
- Created reports on key recruitment metrics such as time-to-fill and cost-per-hire.
Surgical Billing and Scheduling Assistant
Premier Surgical Center
Evanston, WY
04.2019 - 01.2021
- Provided administrative support for the scheduling team by responding to emails, phone calls, and other inquiries in a timely manner.
- Assisted in managing calendars for multiple people or departments simultaneously.
- Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.
- Researched complex billing issues involving multiple providers or services rendered over a period of time.
Universal Banker
Bank of the West
Evanston, WY
10.2017 - 04.2019
- Cross-sold bank products such as debit cards, credit cards and overdraft protection plans to existing customers.
- Received incoming wires from other financial institutions into customer accounts.
- Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.
- Analyzed financial information provided by customers to determine appropriate loan products for their needs.
Education
High School Diploma -
Westview High School
Avondale, AZ05-2012
Skills
- Collections And Invoice Processing
- Accounts Receivable
- Customer Complaint Resolution
- Customer Service Excellence
- Customer Satisfaction
- Financial Documentation
- Credit Adjustments
- Bookkeeping
- Filing And Data Archiving
- Resource Allocation
Affiliations
- FBLA
- DECA
- Economic survival club
Accomplishments
- Future Business leader of the year 2011
- Employee of the month December 2018 (Bank of the West)
- Gold star Volunteer 2010 (Catus Wren Little League)
Timeline
Service Cashier
ABC Nissan
06.2023 - 01.2024
IMPACT Recruiter
Acosta Sales & Marketing
01.2021 - 06.2023
Surgical Billing and Scheduling Assistant
Premier Surgical Center
04.2019 - 01.2021
Universal Banker
Bank of the West
10.2017 - 04.2019
High School Diploma -
Westview High School
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