Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Michaela Bergeron

Fargo,ND

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Good listening skills combined with attentive and detail-oriented nature. Excellent work performance in individual and team roles combined with superior attendance record.


Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

2
2
years of professional experience

Work History

Horticultural Seasonal Laborer

Mystic Lake
Shakopee, MN
06.2022 - 08.2022
  • Unloaded plants and nursery items from delivery trucks.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
  • Applied mulch to garden beds for protection against weeds and unwanted growth.
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.
  • Carefully maintained plant health through watering and proper fertilization to minimize losses and waste.
  • Rearranged planting beds and flower gardens seasonally.

Floor Associate

Hollister.Co
Waite Park, MN
07.2021 - 01.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Tracked down hard-to-find merchandise at diverse locations.

Sales Associate

JCPenney
Waite Park, MN
08.2021 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Prepared merchandise for sales floor by pricing or tagging

Cashier/Crafts Department

Hobby Lobby
Waite Park, MN
06.2020 - 04.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Education

High School Diploma -

Sartell Senior High School
Sartell, MN
07.2022

Skills

  • Fertilizer Application
  • Physical Strength and Stamina
  • Equipment Maintenance
  • Quality Assessments
  • Credit Card Transaction Processing
  • Credits and Refunds
  • Stocking Supplies and Retail Products
  • Building End Caps
  • Training Program Design
  • Work Task Prioritization
  • ID Verification
  • Customer Transactions
  • Fitting Room Oversight

Additional Information

Full time student at North Dakota State University

Timeline

Horticultural Seasonal Laborer

Mystic Lake
06.2022 - 08.2022

Sales Associate

JCPenney
08.2021 - 12.2021

Floor Associate

Hollister.Co
07.2021 - 01.2022

Cashier/Crafts Department

Hobby Lobby
06.2020 - 04.2021

High School Diploma -

Sartell Senior High School

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Michaela Bergeron