Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Michaela Boone

Antioch,TN
Michaela Boone

Summary

Entry- level production worker with 4+ years of experience. Maintaining work area cleanliness and working in collaborative teams, hard working professional recognized by peers for my effective communication and goal setting skills . Looking to apply my experience with quality inspections and production operations at your company

Overview

8
years of professional experience

Work History

Tenneco Automotive
Spring Hill, TN

Machine Operator
08.2022 - 01.2024

Job overview

  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Collaborated with team members to optimize production processes and improve overall performance.

Ryder Logistics
Spring Hill, TN

Production Worker
07.2019 - 08.2022

Job overview

  • Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.

AT&T
5185 Youngstown Warren RD

Customer Service Representative
10.2015 - 07.2019

Job overview

  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Education

Warren G Harding High School
Warren, OH

Diploma
05.2015

University Overview

Skills

  • Preventive Maintenance
  • Automated Assembly
  • Specification Compliance
  • Safety Compliance
  • Basic Math
  • Quality Control
  • Forklift Operation
  • Machine Maintenance
  • Workplace Safety
  • Machinery Cleaning
  • Equipment Monitoring
  • Equipment Operation
  • Equipment Inspection
  • Good Communication
  • Heavy Lifting

Timeline

Machine Operator
Tenneco Automotive
08.2022 - 01.2024
Production Worker
Ryder Logistics
07.2019 - 08.2022
Customer Service Representative
AT&T
10.2015 - 07.2019
Warren G Harding High School
Diploma
Michaela Boone