Michael A. Buckley

• Oversight of the Agency's PHA, HCV, and Mixed Finance Affordable Housing Programs. This consists of PH Family and Senior Sites, Mixed Finance Family and Senior Sites, The HCV and PBV Voucher Administration.
• Responsible for Supervision over Department Heads and Department day to day operations. This includes the Section 8 supervisor and ALL Public Housing Managers. Responsible for 40-45 employees in total.
• Worked with site staff to assure all audits and applicable reporting are submitted accurately and timely. This includes Syndicator, Municipal Agencies, State Agencies (HMFA and DCA), and HUD.
• Analyzed, Maintained, and Certified PIC submissions, Vouchers to both the DCA and other Section 8 administering agencies. Worked with internal and external private management staff to assure submissions related to 50058s were accurate and timely.
• Advised and Collaborated with the Section 8 Supervisors and Finance Department to assure voucher administration was on track and meeting benchmarks of current budget and voucher authority. Helped analyze regulations and implement solutions to assure expenditures were spent timely. This includes amendments to Section 8 payment standards as well as assuring proper concessions to landlords and administrative fees to the agency.
• Recruited, hired and assisted on training employees on operations and performance expectations.
• Created Job Descriptions for over 20 positions within the agency ranging from Maintenance to Supervisors. Assured that descriptions were in-line with both HUD and Agency accepted Operating Procedures.
• Assured All Sites were properly staffed with Maintenance Personnel while also assuring a preventative maintenance schedule was implemented in perpetration for site inspections.
• Organized NSPIRE training for all applicable staff while assisting site managers and supervisors in realigning inspection protocols to meet those of the new HUD Standards.
• Coordinated with Industry Professionals in the adoption of new policy to the Administrative Plan and ACOP to reflect changes in NSPIRE and HOTMA (Still in progress).
• Oversaw the lease up and initial compliance of new construction.
• Collaborated with Senior Staff regarding the development of new construction. Assisted A/E Firms obtaining HA documentation and Comment during design, assisted CM firm during Project Management and created benchmarks for HA staff for leasing, maintenance standards, inspections, and compliance.

• Oversight of the day-to-day operations of the tax credit, public housing, and HOME Fund property, including leasing, tenant relations, maintenance, and financial management.
• Ensure compliance with tax credit regulations, including income restrictions, certification requirements, and reporting obligations.
• · Manage public housing units, including tenant screenings, lease agreements, rent collection, and enforcement of lease terms and program guidelines.
• Coordinate and monitor the implementation of HOME Fund programs and requirements, including tenant eligibility and property compliance.
• Advertise vacancies, process rental applications, conduct tenant screenings, and coordinate lease signings in compliance with program regulations and fair housing laws.
• Maintain accurate and up-to-date tenant records, including lease agreements, rent payments, certifications, and correspondence.
• Respond to tenant inquiries, concerns, and complaints in a professional and timely manner, ensuring resolution and tenant satisfaction.
• Coordinate and oversee maintenance and repairs, including routine inspections, work order management, and vendor contracts.
• Monitor property budgets, track expenses, and ensure financial sustainability by controlling costs and maximizing rental revenue.
• Conduct regular property inspections to ensure compliance with health, safety, and quality standards.
• Implement and enforce property policies and procedures, as well as applicable local, state, and federal regulations.
• Cultivate positive relationships with tenants, community organizations, and local stakeholders to foster a supportive and inclusive living environment.
• Coordinate with the Housing Authority's programs and departments to support residents' access to supportive services, resources, and opportunities.
• Prepare regular reports on property performance, including occupancy rates, rental arrears, maintenance activities, and financial statements.
• Stay informed about industry best practices, housing market trends, and regulatory changes related to tax credit, public housing, and HOME Fund properties.

• Property operations: Oversight the overall management of public housing properties, including maintenance, leasing, rent collection, tenant relations, and compliance with applicable regulations and policies.
• Staff supervision: Provide leadership and guidance to property management staff, including maintenance personnel, leasing agents, and administrative support. Assign tasks, monitor performance, and provide training and professional development opportunities.
• Resident relations: Foster positive relationships with residents by addressing inquiries, concerns, and complaints promptly and professionally. Implement initiatives to improve resident satisfaction, engagement, and quality of life.
• Lease enforcement: Ensure lease agreements are implemented and enforced consistently, including monitoring compliance with rules and regulations, addressing lease violations, and pursuing appropriate legal actions when necessary. Financial management: Develop and manage property budgets, monitor expenses, and implement cost-effective strategies to maintain financial stability and maximize resources. Prepare financial reports, including rent collection, accounts payable, and receivable.
• Compliance and reporting: Ensure compliance with federal, state, and local regulations, including fair housing laws, procurement rules, and property-specific requirements. Prepare and submit accurate and timely reports to funding agencies, auditors, and program administrators.
• Property maintenance: Oversee the maintenance and repair of public housing units and common areas to ensure they meet health, safety, and quality standards. Coordinate with maintenance staff, contractors, and vendors to address maintenance issues promptly and efficiently.
• Property inspections: Conduct regular inspections of units and common areas to assess condition, identify maintenance needs, and ensure compliance with housing quality standards and program guidelines.
• Marketing and leasing: Develop and implement marketing strategies to attract eligible applicants and fill vacancies promptly. Coordinate the leasing process, including applicant screening, eligibility determinations, lease signings, and move-ins.
• Community engagement: Collaborate with community organizations, local agencies, and resident councils to promote community engagement, resident empowerment, and the development of supportive services and resources.
• Policy development: Assist in the development and implementation of property management policies, procedures, and guidelines. Stay updated on changes in regulations, industry best practices, and emerging trends in public housing management.

• · Process and review applications for the Section 8 Housing Choice Voucher Program, ensuring completeness and accuracy of required documentation.
• · Verify applicant eligibility by conducting income calculations, asset assessments, and household composition determinations in accordance with program guidelines.
• · Calculate and determine rental subsidies for program participants, taking into account applicable regulations, income limits, and other factors.
• · Prepare and issue housing assistance contracts, lease agreements, and other related documents to program participants and property owners.
• · Conduct regular file audits to ensure compliance with program requirements and documentation standards.
• · Maintain accurate and up-to-date records of participant files, certifications, and transactions using designated software and database systems.
• · Coordinate with property owners and landlords to ensure timely and accurate payment of housing subsidies and resolve any related issues.
• · Respond to inquiries from program participants, property owners, and stakeholders regarding program guidelines, policies, and procedures.
• · Collaborate with other departments and agencies to coordinate services, streamline processes, and ensure program integrity.
• · Stay informed about changes in Section 8 program regulations, policies, and procedures, attending training sessions and workshops as required.

• · Respond to maintenance requests: Receive and prioritize work orders from residents or property management staff, and promptly address repair and maintenance needs.
• · Perform repairs: Conduct repairs to electrical systems, plumbing fixtures, HVAC systems, appliances, flooring, walls, windows, doors, and other components of residential units, ensuring they are in good working condition.
• · Conduct preventive maintenance: Regularly inspect residential units, common areas, and facilities to identify maintenance needs and perform preventive maintenance tasks, such as changing filters, lubricating equipment, and inspecting safety systems.
• · Troubleshoot issues: Diagnose the cause of maintenance problems, identify appropriate solutions, and implement necessary repairs or replacements.
• · Maintain records: Keep accurate records of maintenance activities, including work performed, materials used, and time spent on each task.
• · Ensure safety compliance: Follow established safety protocols and guidelines to maintain a safe working environment for oneself and others, including proper handling and disposal of hazardous materials.
• · Collaborate with team members: Coordinate with other maintenance staff, contractors, and property management personnel to ensure efficient completion of tasks and effective communication.
• · Assist with emergencies: Be available to respond to emergency maintenance situations, such as plumbing leaks, power outages, or security issues, and take appropriate actions to resolve them promptly.
• · Perform general maintenance: Conduct routine maintenance tasks, such as painting, cleaning, landscaping, and snow removal, to maintain the overall appearance and functionality of the properties.
• · Stay updated on industry trends: Continuously expand knowledge of maintenance techniques, regulations, and best practices to enhance job performance and ensure compliance with applicable standards.

•Prepare vacant units for occupancy in a timely manner.

• Perform maintenance and repair tasks on buildings, apartments, grounds, and equipment.

• The work involves performing a variety of duties involving physical exertion and requiring some manipulative ability in the use of small hand or machine tools or operation of less complex power equipment.

• Must be capable of working in high places, (e.g. on roofs) on ladders and man lifts. Employees use independent judgment in typical work situations.

• All work is subject to inspection, both in progress and upon completion, for adherence to work standards and schedules.

• Available 24/7 to clear snow and ice from buildings and grounds by shoveling and using a gas powered snow blower, to ensure tenant safety.

• Performs Janitorial Tasks in and around building grounds and common areas. Hallways, lobbies, elevators, court yards, side walks, and any other area designated of need by HACE.

• Performs plumbing tasks such as unclogging tubs, sinks, and toilets.

• Operate power tools used for cutting trees and lawns. Labor, as part of a crew, in building and grounds maintenance. Occasionally operate trucks. Water, mow, and trim.

• Performing electrical tasks such as resetting or replacing circuit breakers, changing plate covers on switches and outlets, replacing light bulbs, replacing complete fixtures, outlets, switches, and like items, as necessary.

• Perform routine maintenance and repairs to buildings, furniture, and fixtures. Assist in moving/cleaning heavy objects such as stoves, refrigerators, etc.

• Remove and replace old plumbing, electrical, drywall installation, taping, mudding, interior and exterior painting, roof repair, concrete work, patching drywall, removal and installation of floor coverings, both vinyl and carpet. Hardware installation on doors, lock repair, and other duties as assigned.