Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Budrow

Coeur D'Alene,ID

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Business Development Associate

Auburn Auto Group
Auburn , CA
01.2019 - Current
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Responded to customer enquiries via telephone and email.
  • Contacted associated dealerships to locate desired vehicles meeting customer specifications.

Assistant/Assistant/Account Receivables

Turttle's Auto Glass
Auburn , CA
06.2019 - 04.2020
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
  • Reviewed general ledger entries and assessed accuracy.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.

Service Cashier

Auburn Honda
Auburn , CA
06.2017 - 06.2019
  • Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
  • Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
  • Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.
  • Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check or authorized charge account.
  • Inspected service repair orders and parts invoices to encourage proper completion and accuracy.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

High School Diploma -

Mesa Verde High School
Citrus Heights, CA
07.2007

Skills

  • Time Management
  • Sales Records Management
  • Problem Solving
  • Customer Service
  • Verbal and Written Communication
  • Detail-Oriented
  • Decision Making
  • Relationship Building

Timeline

Assistant/Assistant/Account Receivables

Turttle's Auto Glass
06.2019 - 04.2020

Business Development Associate

Auburn Auto Group
01.2019 - Current

Service Cashier

Auburn Honda
06.2017 - 06.2019

High School Diploma -

Mesa Verde High School

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Michaela Budrow