Michaela Cabrera

• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Trained new employees on restaurant procedures and plating techniques.
• Greeted customers, answered questions and recommended specials to increase profits.

• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
• Elevated customer satisfaction through follow-up and enthusiastic customer service.

• Cultivated warm relationships with regular customers

• Cultivated warm relationships with regular customers
• Organized and replenished supplies at food stations to optimize team performance.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Trained and mentored newly hired employees to explain process flow and safety procedures.