Michaela Caragiorgio
Saint Augustine,FL
Summary
Detail-oriented Billing Manager with focus on deadlines and skilled in handling medical billing without errors. Confident and knowledgeable in claim submission and investigating denials.
Overview
10
10
years of professional experience
Work History
Medical Billing Manager
PhysioWorks Silverdale
04.2021 - Current
- Verify patient insurance information.
- Enhanced revenue cycle management by overseeing timely and accurate claims submission.
- Reduce denied claims through diligent review, correction, and resubmission of errors.
- Investigate and resolve claim denials.
- Optimize cash flow by regularly reviewing aging account balances and implementing tactics for timely collections from patients or insurers.
- Work with patients to develop payment plans and bring accounts current.
- Increase patient satisfaction by addressing billing inquiries promptly and professionally.
- Develop strong communication skills to work with insurance companies to enhance payment turnaround times.
Court Clerk
King County District Court
01.2021 - 04.2021
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Increased court efficiency by processing legal documents and maintaining accurate case records.
- Managed confidential information securely, upholding the integrity of the court system.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Performed routine data entry or document management.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
Nanny
London Group Limited
07.2018 - 01.2023
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Played games, worked on puzzles, and read books to young children.
- Engaged with children on age-appropriate level.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Shift Supervisor
Starbucks
02.2014 - 09.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Bachelor of Science - Criminology
Arizona State University
Tempe, AZ10.2020
Skills
- HIPAA Compliance Knowledge
- Claims Processing Proficiency
- Patient Confidentiality Practices
- Payment Posting Abilities
- Revenue Cycle Management
- Insurance Verification
- Denial Management Strategies
- ICD-10 Familiarity
Timeline
Medical Billing Manager
PhysioWorks Silverdale
04.2021 - Current
Court Clerk
King County District Court
01.2021 - 04.2021
Nanny
London Group Limited
07.2018 - 01.2023
Shift Supervisor
Starbucks
02.2014 - 09.2016
Bachelor of Science - Criminology
Arizona State University
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