Michaela Carn
Media,PA
Summary
Hire me and get a collaborative leader with a distinctive thought process that blends futuristic-thinking skills with a backbone of entrepreneurship knowledge to get a creative project designer that can still focus on making all the minor details exemplary. The hands-on knowledge I have from my times in multiple professional kitchens paired with my strong educational background in business management has provided me with the ability to quickly spot problems, and have the expertise to know how to best fix the issues at hand; all while working adeptly with both team members and leadership to create the best possible product.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager - Bread Department
Carlino's Specialty Foods
08.2022 - Current
- Improved current inventory programs in place while also creating new ones to help organize and verify stock lists.
- Built new procedures to better forecast future needs.
- Worked with leaders in the company to improve the current product lines and start new product lines for the company.
- Oversaw and guided team members to improve current company offerings and motivated team members to create and develop new products
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Worked directly with products daily to maintain quality level and help understand the daily needs of the department.
- Learned and perfected all bread production procedures.
- Opened dialogue up with team members to better improve the daily operations of the business and the wellness of employees which aided greatly in employee retention.
- Used futuristic-thinking methods to develop detailed plans based off of big picture goals provided by leadership.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained waste reduction programs too decrease losses and make the department more profitable.
- Sustained positive relations with leaders in other departments to curate products that relied on multiple departments within the company.
- Worked one on one with leaders in my own department to promote growth throughout the entirety of our division of the company.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Aided in moving our department from one location to another while still upholding quality levels and training team members to be able to work efficiently in the new environment.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained a strong level of emotional intelligence when faced with problems and challenges while using past knowledge and team cooperation to overcome the issues.
Expo Chef & Head Baker
Bittersweet Kitchen
03.2015 - 07.2022
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Maintained well-organized mise en place to keep work consistent.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Cooked memorable dishes that brought new customers into establishment.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Evaluated and monitored food products to verify freshness and quality.
- Collaborated with team members to create meals in a quick and consistent fashion.
- Set up and broke down kitchen for service.
- Utilized culinary techniques to create visually appealing dishes.
- Modified recipes to accommodate dietary restrictions and allergies.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
Pastry Chef Intern
Serock Catering
11.2017 - 02.2018
- Maintained well-organized mise en place to keep work consistent.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Created menu items that maintained the quality level the company held for there products.
- Cleaned and maintained kitchen equipment and oven.
- Packaged finished products for sale.
- Cut and shaped dough for pies, rolls and other pastries.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Prepared frostings and other toppings for cakes and pastries.
- Prepared dough for variety of pastries, cakes and breads.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Monitored temperatures of ovens, proof boxes and other equipment.
Education
MBA - Finance
Johnson & Wales University - Charlotte
Charlotte, NC05.2022
Bachelor of Science - Food And Beverage Entrepreneurship, Management
Johnson & Wales University - Charlotte
Charlotte, NC05.2020
Associate of Science - Baking And Pastry Arts
Johnson & Wales University - Charlotte
Charlotte, NC05.2018
Skills
- Task Delegation
- Operations Management
- Product and service knowledge
- Cost Reduction
- Staff Development
- Strategic Planning
- Team motivation
- Project management abilities
- Google Drive
- Orientation and training
Certification
ServSafe: Food Protection Manager Certification
Timeline
Assistant Manager - Bread Department
Carlino's Specialty Foods
08.2022 - Current
Pastry Chef Intern
Serock Catering
11.2017 - 02.2018
Expo Chef & Head Baker
Bittersweet Kitchen
03.2015 - 07.2022
MBA - Finance
Johnson & Wales University - Charlotte
Bachelor of Science - Food And Beverage Entrepreneurship, Management
Johnson & Wales University - Charlotte
Associate of Science - Baking And Pastry Arts
Johnson & Wales University - Charlotte
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