Talented Department Head motivated to improve department operations and revitalize team morale with hands-on management approach. Devoted to continuous optimization and ambitious in pursuing opportunities to more efficiently handle demands.
Overview
6
6
years of professional experience
Work History
Department Head
Blain’s Farm And Fleet
10.2021 - 04.2024
Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
Mentored junior team members, providing guidance and support to foster professional growth and success.
Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies with clients.
Improved department operations by capturing numerous opportunities to streamline processes and reduce waste.
2nd Assistant Manager
Culver's Restaurant
09.2018 - 10.2021
Supported store manager in training new employees, fostering a positive work environment for team development.
Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
Enhanced communication between staff members by organizing regular team meetings to discuss updates and address concerns.
Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
Assisted upper management in achieving sales targets through consistent monitoring of sales performance metrics.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Created employee schedules to align coverage with forecasted demands.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Western High School
Parma, MI
05.2016
Skills
Assignment Delegation
Operational planning
Flexible Schedule
Customer Service
Problem-Solving
Loss Prevention
Photo editing
Adobe Photoshop
Digital Photography
Retouching and color correction
Advanced Camera Skills
Cash handling expertise
Photography
wedding photography with multiple cameras and hundreds of guests
years of senior sessions for high school seniors and graduating college seniors
high understanding of adobe photoshop
Timeline
Department Head
Blain’s Farm And Fleet
10.2021 - 04.2024
2nd Assistant Manager
Culver's Restaurant
09.2018 - 10.2021
High School Diploma -
Western High School
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