Michael A. Cintolo
Systems Engineer | Project Manager | Aspiring Data Scientist
Winthrop,MA
Summary
Resourceful Systems Professional and Consultant with special expertise developing and implementing systems solutions for insurance and financial services.
• Highly persistent and capable leader works around temporary roadblocks.
• Known for ability to quickly devise technical solutions that solve complex system-integration issues.
• Repeatedly commended by senior management for technical leadership, promotion of best practices, team leadership, and mentoring of junior colleagues.
Overview
28
28
years of professional experience
8
8
years of post-secondary education
Work History
Sortation Associate
Amazon
Boston, MA
02.2021 - Current
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Acted as Interim Training Coordinator during peak season.
- Problem solving package transportation issues.
Owner
Signs Now Frisco
Frisco, TX
01.2010 - 01.2016
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Trained and motivated employees to perform daily business functions.
Software Engineering Manager
Infinity Property And Casualty
Dallas, TX
12.2007 - 10.2009
- Drove high-level strategic planning of development efforts across multiple projects to optimize resource utilization and shorten development times.
- Evaluated ongoing development efforts, providing feedback on potential methods of expediting completion and improving final results.
Senior Project Lead
Infinity Property And Casualty
Dallas, TX
12.1996 - 12.2007
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Performed independent analysis and provided recommendations to overcome project obstacles.
Project Lead
Infinity Property And Casualty
Dallas, TX
11.1995 - 12.1996
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Planned, executed and controlled assigned projects, ensuring work performed complied with contractual requirements.
Senior Programmer/Analyst
Infinity Property And Casualty
Dallas, TX
12.1993 - 11.1995
- Directed software design and development to meet client needs for functionality and performance.
- Tested and deployed scalable and highly available software products.
Systems Engineer
Electronic Data Systems, EDS
Plano, TX
08.1989 - 12.1993
- Completed project documentation, updated and distributed to appropriate project personnel.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
Education
Certificate: Google Data Analytics - Data Science
Merit America
Boston, MA 06.2022 - 12.2022
System Engineering Development Program - Systems Engineer
Electronic Data Systems
Plano, TX 09.1989 - 12.1992
Bachelor of Science - Business Administration, Management Information Systems
Salem State University
Salem, MA 09.1981 - 05.1986
Accomplishments
- Initiated technical consolidation of multi-site operations (2004) when Great American Insurance spun off five subsidiaries to form Infinity Insurance
- Accomplished data interchange among the five companies
- Managed the Texas presence for National Interstate Insurance and Great American under County Mutual statutes
- Converted legacy commercial lines system to new Object Oriented (OO) enterprise platform
- Resolved compatibility issues with AS400 platform and transitioned business to new enterprise platform
- Led project for design of the company's first Interactive Voice Response System
- Devised technology solution for the marketing master plan
- Highly commended by senior management for developing website design specs and launching the site that Provided real-time access to policyholder information for Underwriting, Claims, Customer Service to over 14,000 agents nationwide.
- Saved a key client approximately 1000 hours on a major project by reassessing actual business needs and proposing a cost-effective alternative
- Completely rewrote and transitioned mainframe system to client-server – new system opened new area of business in a key market niche for EDS.
Timeline
Certificate: Google Data Analytics - Data Science
Merit America
06.2022 - 12.2022
Sortation Associate
Amazon
02.2021 - Current
Owner
Signs Now Frisco
01.2010 - 01.2016
Software Engineering Manager
Infinity Property And Casualty
12.2007 - 10.2009
Senior Project Lead
Infinity Property And Casualty
12.1996 - 12.2007
Project Lead
Infinity Property And Casualty
11.1995 - 12.1996
Senior Programmer/Analyst
Infinity Property And Casualty
12.1993 - 11.1995
System Engineering Development Program - Systems Engineer
Electronic Data Systems
09.1989 - 12.1992
Systems Engineer
Electronic Data Systems, EDS
08.1989 - 12.1993
Bachelor of Science - Business Administration, Management Information Systems
Salem State University
09.1981 - 05.1986
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Data analysis
- Analytical and Critical Thinking
- Software Development
- Business Analysis
- Process Improvement
- IT Strategy
- Training and Development
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