Michaela Davey
Cranston
Summary
I have 3 years experience of working in a fast-paced grocery store. I am familiar with the environment, and what is necessary to provide a guest with a positive and reinforcing experience. I am friendly, efficient, and I love to go the extra mile for guests, my team, and for myself. I take pride in my work, no matter what type of job I am given. I am great at processing verbal and written directions, and also do well working independently or with little guidance once I get the hang of how a business runs. I would love to be a strong addition to the Marketplace's front-end team!
Overview
5
5
years of professional experience
Work History
Substitute Teacher, K-5
Cranston Public Schools
04.2024 - Current
- Manages daily classroom routines efficiently, promoting a structured environment conducive to learning.
- Works independently on tackling the daily schedule for each classroom, manages time appropriately and accurately,
- Enhanced classroom management skills by implementing clear expectations
- Develops a strong rapport with students and school staff which helped foster a positive learning environment for all, with the goal of promoted academic growth.
Produce Clerk
Dave’s Fresh Marketplace
10.2022 - 04.2023
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment by performing daily chores Such as sweeping, mopping, cleaning surfaces, restocking supplies, and removing trash and compost as needed.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves, checking product dates, and unboxing and shelving orders.
- Assisted guests with any needs: produce location, producer knowledge, and catering orders.
Grocery Store Cashier
Dave’s Fresh Marketplace
04.2020 - 10.2022
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Created a warm, welcoming atmosphere and attended to anything a guest needed (loading bags into car, loading up shopping carts for guests). Helped assist with shopping with demonstrated product and location knowledge to enhance guest experience.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Reduced wait times for customers with quick and accurate cash and product handling.
- Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
- Up-kept the front-end of the store by managing displays, performing daily cleaning chores, and putting away returned or unwanted items.
- Trained 6 new cashier trainees when new staff was hired which involved a 3-day train period where I oversaw every transaction during that time; taught proper and efficient ways to bag, how to assist a guest to Dave's standard which entails loading groceries for the guest, overrode any cash register or transactional errors, and helped guide first-time cashiers through all types of guest interactions.
Education
Bachelor in Elementary Education - Elementary Education
Rhode Island College
Providence, RI05-2028
Associate of Arts - Science
Community College of Rhode Island
Warwick, RI05-2022
Skills
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Cash management
- Cash register systems
- Product restocking
- Product knowledge
- Refunds and exchanges
- Attention to detail
- Guest relations
Timeline
Substitute Teacher, K-5
Cranston Public Schools
04.2024 - Current
Produce Clerk
Dave’s Fresh Marketplace
10.2022 - 04.2023
Grocery Store Cashier
Dave’s Fresh Marketplace
04.2020 - 10.2022
Bachelor in Elementary Education - Elementary Education
Rhode Island College
Associate of Arts - Science
Community College of Rhode Island
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