Michaela Erfle
Minot,ND
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Access Services Grad Assistant
Minot State University
Minot, ND
02.2024 - Current
- Organized and maintained filing systems for documents and records.
- Greeted visitors, clients and guests in a professional manner.
- Assisted organizational efforts by filing, entering data and answering phones.
Children's Specialist
Barnes And Noble Bookstore
Minot, North Dakota
07.2022 - Current
- Achieved and maintained high standards of cleanliness and organization for the children's book section.
- Promote reading by curating book recommendations based on customer preferences.
- Interacted with children and families, gauging their literary preferences in order to provide personalized book suggestions that align with their specific needs.
Resident Hall Director
Minot State university Residence Life
Minot, ND
07.2021 - 08.2023
- Coordinated and implemented programming initiatives to engage residence hall students.
- Participated in on-call duty rotation to respond to emergency situations or urgent requests from residents during evening and weekend hours.
- Organized weekly meetings for resident advisors to discuss current issues and upcoming events in the residence halls.
- Provided support for community building efforts among various cultural groups within the residence halls.
Resident Assistant
Minot State University Residence Life
Minot, ND
08.2020 - 05.2021
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Participated in professional development opportunities to improve skills and knowledge in student affairs.
- Assisted students with problem resolution through mediation and conflict management techniques.
Dollar General Sales Associate
New Salem, ND
03.2020 - 08.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Art Professor Assistant
Minot State University
Minot, ND
09.2019 - 03.2020
- Maintained the up-keep of several of the art major classrooms
- Graded tests and assignments to evaluate student performance and monitor progress.
- Maintained students' attendance records, grades and reports in strict confidence.
Education
Bachelor of Science - Communication Sciences And Disorders
Minot State University
Minot, ND05-2024
Skills
- MBSImP
- SPEAK OUT!
Accomplishments
- Preschool Screening
- Reading Camp Screening
- Speech Camp
- Hours in: articulation, voice, language, and cognitive aspects
Timeline
Access Services Grad Assistant
Minot State University
02.2024 - Current
Children's Specialist
Barnes And Noble Bookstore
07.2022 - Current
Resident Hall Director
Minot State university Residence Life
07.2021 - 08.2023
Resident Assistant
Minot State University Residence Life
08.2020 - 05.2021
Dollar General Sales Associate
03.2020 - 08.2020
Art Professor Assistant
Minot State University
09.2019 - 03.2020
Bachelor of Science - Communication Sciences And Disorders
Minot State University