Summary
Overview
Work History
Education
Skills
Timeline
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Michaela Galle

Parkhill,OKLAHOMA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level billing and coding position. Ready to help team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.



Overview

2026
2026
years of professional experience

Work History

Part-time Waitress

Princess Diner
05.2025 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Stay-At-Home-Mom

N/A
2023 - Current
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and implemented effective strategies to manage a household budget.
  • Effectively managed multiple schedules for a household of two adults and two children.
  • Actively engaged in elementary school community involvement, volunteering for class events and field trips.

Sales Associate

High Street Pizza
04.2022 - 06.2023
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.

Funeral Director's Assistant

Serenity Funeral Service
12.2021 - 04.2022
  • Safeguarded confidentiality of sensitive information by adhering to strict privacy policies when handling client records.
  • Collaborated with cemetery staff to arrange burial details and ensure adherence to cemetery regulations.
  • Improved overall efficiency by assisting in the coordination of funeral services, visitations, and receptions.
  • Demonstrated adaptability by tailoring each funeral service according to individual preferences or religious customs.
  • Streamlined administrative processes for timely completion of required paperwork, permits, and certificates.
  • Supported funeral director with all facets of funeral service coordination.
  • Processed death certificate and other required paperwork.

Waitress

MJay's Diner
12.2019 - 12.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

Vocational Training/ Cerftication - Medical Billing And Coding

Indian Capital Technolody Center
Muskogee, OK
09-2025

Skills

  • Strong multitasking
  • Team collaboration
  • Attention to detail
  • Decision-making
  • Hospitality service expertise
  • Handling complaints
  • Memory retention
  • Complex Problem-solving
  • Time management
  • Performance improvement
  • Compliance standards

Timeline

Part-time Waitress

Princess Diner
05.2025 - Current

Sales Associate

High Street Pizza
04.2022 - 06.2023

Funeral Director's Assistant

Serenity Funeral Service
12.2021 - 04.2022

Waitress

MJay's Diner
12.2019 - 12.2021

Stay-At-Home-Mom

N/A
2023 - Current

Vocational Training/ Cerftication - Medical Billing And Coding

Indian Capital Technolody Center

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Michaela Galle