Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michaela Gardner

Southfield

Summary

Dynamic and reliable professional with a proven track record at The Goddard School, enhancing child development and safety through innovative lesson planning and effective parent-teacher communication. Excelled in team leadership and customer service management at Marcos Pizza, boosting sales through exceptional service. Skilled in multitasking and problem-solving, ensuring high standards of care and service are maintained.

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Teacher

The Goddard School
11.2024 - 01.2025
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.

Shift Leader

Marcos Pizza
08.2021 - 12.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.

Education

Montrose Alternative Education Center
Montrose MI

Skills

  • Parent-teacher communication
  • Lesson planning
  • Safety and supervision
  • Multitasking
  • Problem-solving
  • Relationship building
  • Child development
  • Time management
  • Reliability
  • Child supervision
  • Toddler care experience
  • Childcare
  • Meal and snack times
  • Infant care experience
  • Diaper changing proficiency
  • Potty training assistance
  • Certified in first aid and CPR
  • Cash handling
  • Team leadership
  • Customer service focus
  • Training assistance
  • Customer service management
  • Team supervision
  • Issue resolution
  • Role modeling
  • Shift scheduling

Certification

  • CPR/AED Certification
  • First Aid Certification

Timeline

Assistant Teacher

The Goddard School
11.2024 - 01.2025

Shift Leader

Marcos Pizza
08.2021 - 12.2023

Montrose Alternative Education Center

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Michaela Gardner