Michaela Gay
Seabrook,TX
Summary
Highly-motivated and hardworking employee with the desire to take on new challenges.
Strong work ethic, adaptability, and exceptional interpersonal skills. Excels at working effectively and quickly mastering new skills.
An organized and motivated individual, eager to utilize communication and organizational skills across diverse settings.
Seeking an opportunity to enhance my abilities while contributing to company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Manager
Budget Blinds
League City , TX
2023.02 - Current
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Closing Coordinator
Adams Homes
Houston , TX
2021.04 - 2021.09
- Reviewed and maintained closing documents for accuracy and completeness.
- Prepared loan packages for closing, ensuring all documents were accurate and complete.
- Coordinated with lenders to ensure timely closing of loans.
- Ensured that all parties had signed off on necessary documents prior to closings.
- Developed relationships with title companies in order to facilitate a smooth transaction process.
- Created detailed reports outlining progress made on each loan file.
- Answered inquiries from other departments related to document preparation or customer service issues.
- Handled pipeline of active deals in closing stage.
- Delivered excellent customer service by identifying needs and recommending custom solutions.
Leasing Agent
Richmark Properties
Houston , TX
2019.04 - 2020.04
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Inspected vacant units and ensured they were ready for showings.
- Advertised available properties through various outlets such as newspapers and online listings sites.
- Negotiated rental agreements with potential tenants.
- Processed applications by conducting background checks and verifying references.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Assisted in preparing legal documents such as eviction notices when necessary.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Developed marketing strategies to attract new tenants.
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
- Tracked leads using CRM software and followed up with interested parties.
- Conducted informative and personalized tours, resulting in new leases.
- Increased occupancy through dynamic marketing initiatives.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Education
High School Diploma -
Clear Creek High School
League City, TX2015-05
Some College (No Degree) -
San Jacinto College District
Pasadena, TXSkills
- CRM Software
- MLS Data Entry and Maintenance
- Exceptional Customer Service
- Adept at Mastering New Concepts
- Client Relationship Building
- Technologically Proficient
Certification
- In the process of obtaining my Texas Real Estate License
Affiliations
- Volunteer at local animal shelters. (Three Little Pitties Rescue)
- Awarded 2nd chair in All Region choir competitions.
- Assistant teacher for Kindergarten students.
- Avid gardener and painter.
References
References available upon request.
Timeline
Office Manager
Budget Blinds
2023.02 - Current
Closing Coordinator
Adams Homes
2021.04 - 2021.09
Leasing Agent
Richmark Properties
2019.04 - 2020.04
High School Diploma -
Clear Creek High School
Some College (No Degree) -
San Jacinto College District
- In the process of obtaining my Texas Real Estate License
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