Michaela Gislason
Saint Paul,MN
Summary
Results-driven Operations & Team Leadership Professional with over 10 years of experience leading cross-functional teams and enhancing organizational efficiency. Skilled in training, workflow optimization, and problem-solving, fostering collaboration to drive team performance and customer satisfaction. Committed to aligning people and processes for sustainable success.
Overview
1
1
Certification
20
20
years of professional experience
Work History
ETL Inbound Operations
Target
Roseville, USA
06.2023 - Current
- Monitor freight unload speeds, productivity metrics and plan for daily workload, ensuring efficient freight processing and on shelf availability for store open.
- Follow up on back room audit trends; ensure team members are following best practices to maintain inventory accuracy.
- Collaborated with store leaders to align operations with sales goals, prioritized workload, and adapted plans in real time.
- Managed 2-4 overnight team leaders and 40-60 team members; scheduled shifts, coached performance, and developed skills.
- Held weekly huddles to review safety trends, metrics, goals, and relevant updates with team.
Litigation Support & Operations Coordinator
Minnesota Association for Justice
Minneapolis, USA
08.2022 - 05.2024
- Coordinated mock trials, focus groups, and case evaluation services, managing participant recruitment, scheduling, and logistics for dozens of attorneys and clients.
- Streamlined scheduling and coordination for program services, reducing administrative turnaround time and enhancing overall efficiency.
- Handled vendor negotiations, secured facilities, and oversaw technology setup, ensuring seamless hybrid and in-person events.
- Tracked budgets and processed invoices, ensuring financial accuracy and contributing to service profitability.
- Tracked budgets and processed invoices, maintaining financial accuracy while ensuring service profitability.
- Developed reporting systems for tracking participation, budgets, and event outcomes, providing leadership with greater visibility into program success.
- Led and supported charitable initiatives through the Women for Justice Section, driving greater community engagement and visibility for MAJ programs.
Operations Manager
Dungeon Strength & Conditioning
Maplewood, USA
03.2018 - 01.2023
- Co-managed gym operations, overseeing budgeting, payroll, scheduling, and member relations to enhance overall efficiency.
- Oversaw health and safety compliance, ensuring a clean, secure environment for members and staff.
- Adapted business strategies during COVID-19 by launching virtual classes and online memberships, maintaining client engagement.
- Ensured health and safety compliance, maintaining clean and secure environment for members and staff.
Respiratory Therapist
Pediatric Home Service
Roseville, USA
03.2006 - 03.2017
- Educated 100+ families on home respiratory care, promoting safe equipment use and enhancing compliance.
- Collaborated with physicians and care teams to ensure continuity of care and support patient well-being.
- Administered respiratory treatments to pediatric patients in home settings.
- Monitored patients' vital signs and respiratory status regularly.
- Educated families on home care techniques and equipment usage.
Education
AAS - Respiratory Therapy
Saint Paul College
Skills
- Freight processing
- Operational Planning & Execution
- Inventory Management
- Budget & Expense Management
- Process Improvement
- Scheduling Systems
- Leadership & Team Development
- Training & Onboarding
- Customer Experience
- Event coordination
- Microsoft Office Suite
Certification
American Heart Association - BLS Provider, Active
Food Safety Manager Certification, valid through 2029
Core Skills
Leadership & Team Development, Operational Planning & Execution, Customer Experience, Training & Onboarding, Process Improvement, Event & Logistics Coordination, Budget & Expense Management, Microsoft Office Suite, Scheduling Systems, Inventory Management, Invoicing & Budget Tracking
Timeline
ETL Inbound Operations
Target
06.2023 - Current
Litigation Support & Operations Coordinator
Minnesota Association for Justice
08.2022 - 05.2024
Operations Manager
Dungeon Strength & Conditioning
03.2018 - 01.2023
Respiratory Therapist
Pediatric Home Service
03.2006 - 03.2017
AAS - Respiratory Therapy
Saint Paul College