Summary
Overview
Work History
Education
Skills
Timeline
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Michaela Grieve

Russell,KS

Summary

Dynamic professional with a proven track record at Russell Regional Hospital, adept in event coordination and calendar management. Excelled in enriching lives through innovative programs, demonstrating exceptional organizational skills and adaptability. Achieved significant improvements in community engagement and patient satisfaction, showcasing strong communication and multitasking abilities.

Overview

12
12
years of professional experience

Work History

Bartender

Fossil Bar & Grill
03.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bar Manager

Elk's Lodge
09.2021 - 04.2022
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Coordinated themed nights attracting different demographics expanding overall clientele.

Activities Director

Russell Regional Hospital
01.2020 - 03.2022
  • Scheduled movies, entertainment, and other special events.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Coordinated volunteer programs that allowed community members to engage with facility residents in various capacities, enriching both parties' lives in the process.
  • Streamlined communication among team members through regular meetings and clear delegation of responsibilities.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.

Bartender

The Barrister's Bar & Judge's Grill
04.2021 - 11.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Chiropractic Assistant

Keeler Chiropractic
06.2016 - 12.2019
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Input patient data into computer system using Software and checked information for accuracy.
  • Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
  • Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.

Daycare Provider

JJ's Daycare
04.2014 - 05.2017
  • Communicated effectively with parents about their child's progress, behavior, and milestones achieved during daycare hours.
  • Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
  • Developed strong relationships with families, fostering trust and open communication between parents and caregivers.
  • Provided individualized attention to each child, recognizing their unique needs and adapting care accordingly.
  • Supported families during transitions such as toilet training or starting school by providing guidance on strategies for success at home.
  • Contributed to maintaining accurate records of attendance, immunizations, allergies, special needs information for each child under care.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Developed strong partnerships with local resources such as libraries, museums, and community centers to offer additional learning opportunities for children in care.

Night Auditor

Fossil Creek Hotel & Suites
01.2013 - 04.2014
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
  • Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
  • Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
  • Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
  • Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
  • Utilized strong problem-solving skills while handling any logistical challenges that arose throughout the course of nightly duties.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.

Education

LaCrosse High School
La Crosse, KS
2013

Skills

  • Calendar Management
  • Event Coordination
  • Inventory ordering
  • Documentation skills
  • Enrichment program development
  • Organizational Skills
  • Patient evaluations
  • Budget Management
  • Attention to Detail
  • Conflict Resolution
  • Time Management
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Self Motivation
  • Adaptability

Timeline

Bar Manager

Elk's Lodge
09.2021 - 04.2022

Bartender

The Barrister's Bar & Judge's Grill
04.2021 - 11.2021

Bartender

Fossil Bar & Grill
03.2021 - Current

Activities Director

Russell Regional Hospital
01.2020 - 03.2022

Chiropractic Assistant

Keeler Chiropractic
06.2016 - 12.2019

Daycare Provider

JJ's Daycare
04.2014 - 05.2017

Night Auditor

Fossil Creek Hotel & Suites
01.2013 - 04.2014

LaCrosse High School

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Michaela Grieve