Michaela Gutierrez
Oakley,CA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Manager
Country Junction Enterprise Inc (Chevron)
08.2023 - 05.2024
- delegated daily tasks to team members to optimize group productivity
- monitored employee attendance records, timekeeping, and payroll information using ADP
- assisted with developing and implementing marketing strategies to improve sales and profitability
- organized schedule, workflows and shift coverage to meet expected business demands
- stocked shelves, racks cases with new or transferred merchandise
- greeted customers and provided friendly customer service
- performed bookkeeping and accounting consulting services using quickbooks
Administrative Assistant
Pleasanton Trucking Inc
03.2021 - 08.2023
- organized files, developed spreadsheets, faxed reports and scanned documents
- responded effectively to sensitive inquiries or complaints
- reconciled monthly statements and transactions to keep records accurate and current using quickbooks
- responded promptly to internal customer inquiries about payment status and account balances
- verified and processed invoices from vendors and contacted suppliers regarding billing errors
- handled bi-weekly payroll services for employees using quickbooks
- worked closely with department personnel to produce accurate and timely bills
Administrative Assistant
Irish Construction
02.2018 - 08.2021
- organized files, developed spreadsheets, faxed and scanned documents
- maintaining front desk and reception area in a neat and organized fashion
- updated systems to organize office documentation, maximizing efficiency and increasing productivity
- responded to sensitive inquiries and complaints
- reviewed and corrected errors and inconsistencies in documents and reports.
- answered and directed phone calls
Education
High School Diploma -
Freedom High School
Oakley, CA06.2012
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Recruiting and interviewing
- sales monitoring
- product and service knowledge
- operations management
- task delegation
- employee scheduling
- supervising
- money handling
- customer service
- phone etiquette
- retail sales
- pos operations
- A/R and A/P
- quickbooks
- adp payroll processing
- journal enteries
Timeline
Manager
Country Junction Enterprise Inc (Chevron)
08.2023 - 05.2024
Administrative Assistant
Pleasanton Trucking Inc
03.2021 - 08.2023
Administrative Assistant
Irish Construction
02.2018 - 08.2021
High School Diploma -
Freedom High School
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