Michaela Harris
Bethesda,MD
Summary
Hi I'm Michaela. I'm a passionate and enthusiastic results-driven clinical systems analyst with surgical technology expertise supporting clinical systems. I have experience on workflow analysis, application support, and end-user training and operating room surgical experience. I come from a strong clinical background along with a Bachelor of Science degree in Health Informatics. I loved working in the OR but I want to transition back into the technical field and build my skills in epic analysis along with obtaining several epic certifications.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Surgical Technologist
The Johns Hopkins Hospital
Baltimore, Maryland
03.2024 - Current
- Supported surgical procedures across multiple specialties within the operating room.
- Collaborated closely with surgeons, anesthesia providers, nurses, and interdisciplinary clinical teams.
- Maintained extensive knowledge of perioperative workflows, patient safety initiatives, sterile processing, and operating room procedures.
- Served as an experienced end user of enterprise clinical systems while identifying workflow improvement opportunities.
Clinical Systems Analyst
GigaCloud Solutions
Hanover, MD
08.2020 - 03.2024
- Supported implementation, maintenance, testing, validation, and optimization of enterprise clinical applications to enhance user experience.
- Analyze clinical and operational workflows to identify opportunities for process improvement and technology optimization.
- Perform integrated testing, regression testing, and user acceptance testing for new functionality and system upgrades.
- Configure application functionality based on organizational and departmental workflow requirements.
- Develop workflow documentation, training materials, and standard operating procedures.
- Troubleshot application issues, performed root cause analysis, and coordinated timely issue resolution to minimize disruption in clinical operations.
- Provided end-user support, education, and application guidance to clinical staff, ensuring effective utilization of clinical systems.
- Support production environments while ensuring compliance with organizational standards and regulatory requirements.
- Participate in cross-functional projects focused on improving patient safety, operational efficiency, and clinical documentation.
- Provided ongoing support to users, ensuring efficient use of Epic applications.
Education
Bachelor of Science - Health Informatics
Towson University
Baltimore, MD12-2019
Skills
- Clinical workflow analysis
- Proficient in SQL and Linux
- Application configuration
- Workflow documentation
- User acceptance testing
- End user training
- HIPAA compliance
- Clinical information systems
- Microsoft Office Suite (excel/outlook)
- Workflow mapping
- Healthcare operations
- Clinical workflow optimization
- Technology support in healthcare
- Understanding of clinical workflows
- Certification in Epic systems pending
Certification
- SwiftLearn Data Analyst Certification
- Epic Certifications - (will obtain within 90 days of hire)
*GrandCentral, OpTime, Stork, Radiant, MyChart, HIM, ASAP, ClinDoc, more as needed - AWS Cloud Practitioner - Associate
Timeline
Surgical Technologist
The Johns Hopkins Hospital
03.2024 - Current
Clinical Systems Analyst
GigaCloud Solutions
08.2020 - 03.2024
Bachelor of Science - Health Informatics
Towson University