MICHAEL A. HAYEK II
Henderson,NV
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
ASSISTANT MANAGER
STRATMAR
04.2021 - 10.2022
- Managed a team to ensure we exceeded numbers and offered the best customer service
- Personally connected with customers and offered them the benefits of our partnering credit card
- Established a professional rapport on how to identify and overcome objections and most importantly, an expert closer.
BUSINESS START-UP SPECIALIST
INC AUTHORITY
09.2020 - 04.2021
- Called potential customers that inquired about our products and services to initiate first initial contact
- Demonstrated an aptitude for sales to increase customer satisfaction
- Communicated effectively and professionally in all forms of communication with potential customers and internal team members
- Maintained complete and accurate records of all daily activity and customer contact.
SMALL BUSINESS CONSULTANT
BANK OF AMERICA
01.2017 - 09.2019
- Promoted business loan options and credit building to new and existing business owners
- Telemarketed new and existing clients to help with banking solutions
- Directed team meetings to discuss new procedures and initiatives
- Visited new and existing businesses in the area to increase sales and awareness of BOA.
RELATIONSHIP MANAGER
BANK OF AMERICA
12.2015 - 12.2016
- Marketed customers to increase deposit relationships and market share
- Assisted tellers to motivate and help increase sales of various products
- Trained co-workers in the banking center to help the branch run more effectively.
BUSINESS DEVELOPMENT MANAGER
VIZEXPLORER
06.2015 - 09.2015
- Telemarketed customers to increase awareness of VizExplorer’s products
- Exceeded weekly goal of customer commitment to view a webinar on systems
- Supported Account Executives to work leads and arrange strategies to create customer interest.
ASSISTANT MANAGER
DOMENICOS ITALIAN KITCHEN
07.2013 - 05.2015
- Relocated to California to assist with family business
- Bench-marked sales from previous years to focus on increasing sales
- Assisted with daily operations wherever needed to ensure efficiency.
Education
B.S. in Business Administration - Marketing
University of Nevada, Las Vegas
Las Vegas12.1994
Languages
Spanish
Professional Working
Italian
Professional Working
Timeline
ASSISTANT MANAGER
STRATMAR
04.2021 - 10.2022
BUSINESS START-UP SPECIALIST
INC AUTHORITY
09.2020 - 04.2021
SMALL BUSINESS CONSULTANT
BANK OF AMERICA
01.2017 - 09.2019
RELATIONSHIP MANAGER
BANK OF AMERICA
12.2015 - 12.2016
BUSINESS DEVELOPMENT MANAGER
VIZEXPLORER
06.2015 - 09.2015
ASSISTANT MANAGER
DOMENICOS ITALIAN KITCHEN
07.2013 - 05.2015
B.S. in Business Administration - Marketing
University of Nevada, Las Vegas