Summary
Overview
Work History
Education
Skills
Core Abilities
Timeline
Generic

Michaela Hayter

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Stay-At-Home-Mom

Home
01.2021 - Current
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

DMV Title Clerk

Copart Inc- On-site Grange Insurance
06.2019 - 01.2021
  • Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
  • Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
  • Ensured accuracy in documentation through careful verification of legal signatures, titles, and other records.
  • Resolved customer complaints professionally, addressing concerns promptly and effectively.
  • Contacted [State] Motor Vehicle Department to determine status of pending titles.

Auto Claims Adjuster

State Auto Insurance
02.2019 - 06.2019
  • Analyzed complex data and prepared accurate and comprehensive reports for clients.
  • Ensured regulatory compliance in all aspects of the auto claims process by staying up-to-date on industry laws and regulations.
  • Contributed to continuous improvement initiatives within the department by sharing insights gained from personal experience and ongoing professional development activities.
  • Negotiated with insured/claimants to settle claims.
  • Expedited claim settlements by maintaining open lines of communication with all parties involved, fostering trust, and ensuring a smooth process.
  • Issued payouts to insured/claimants.

DMV Title Clerk

Copart Inc- On-site Nationwide Insurance
11.2014 - 02.2019
  • Ensured accuracy in documentation through careful verification of legal signatures, titles, and other records.
  • Communicate daily through emails, phone calls and in person appearances with assigned 50 person unit
  • Communicate with offsite coworkers &/or personnel at state DMVs to verify compliance
  • Oversaw of special projects and pilot systems and processes rolled out for assigned unit.
  • Contributed to smooth workflow in the office by cross-training in other departments as needed.
  • Informed customers by mail or telephone of additional steps needed to obtain titles.
  • Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
  • Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
  • Supported office initiatives by participating in state-mandated training sessions, keeping abreast of industry developments and best practices.

Assistant Manager

Starplex Cinemas
04.2011 - 11.2014
  • Effectively manage employees in order to maintain a high level of customer satisfaction
  • Maintain all projectors to optimum proficiency
  • Responsible to coordinate and manage 10-12 employees daily
  • Count & balance all cash registers between shifts and at end of business
  • Promptly communicate with corporate office via email or phone when needed
  • Oversee all areas of business
  • Completes all tasks unattainable by other staff members
  • Count all inventory items at each end of business day & manually enter into Corporate systems.

Education

High School Diploma -

Westland High School
Columbus, OH
05.2013

Skills

  • Research
  • Social Perceptiveness
  • Data Entry
  • Interpersonal Communication
  • Analytical Thinking
  • Teamwork and Collaboration
  • Task Prioritization
  • Computer Skills
  • Time Management
  • Customer Service
  • Analytical and Critical Thinking
  • Written Communication
  • Supervision and leadership

Core Abilities

  • Attention to detail
  • Change agent
  • Organization
  • Adaptable
  • Analytical Skills
  • Good communication
  • Computer literacy
  • Self-motivated
  • Multi-tasking
  • Team player
  • Customer Service
  • Proactive
  • Flexible
  • Diligent
  • Documentation

Timeline

Stay-At-Home-Mom

Home
01.2021 - Current

DMV Title Clerk

Copart Inc- On-site Grange Insurance
06.2019 - 01.2021

Auto Claims Adjuster

State Auto Insurance
02.2019 - 06.2019

DMV Title Clerk

Copart Inc- On-site Nationwide Insurance
11.2014 - 02.2019

Assistant Manager

Starplex Cinemas
04.2011 - 11.2014

High School Diploma -

Westland High School

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Michaela Hayter