Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Receptionist

Michaela James

Orem,UT

Summary

Hardworking employee with history of exceeding company expectations. Highly skilled in customer service, multitasking and time management. Devoted to giving every customer and coworker a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Machine Operator

US Synthetic
Orem, UT
02.2022 - Current
  • Operated production machinery to produce parts within specified tolerances and quality standards.
  • Inspected finished products for conformance to specifications using precision measuring instruments.
  • Maintained accurate records of production output and scrap rates.
  • Trained new team members on the use of machinery, proper operating procedures, and lean manufacturing.
  • Developed innovative solutions for improving efficiency throughout the entire production process.
  • Provided leadership and direction to team members in order to meet production goals.

Operations Manager /Assistant Store Manager

Michaels Craft Store
Orem , UT
04.2017 - 02.2022
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties, supervised, and provided feedback.
  • Oversaw daily operations by delegating tasks, managing shift changes, and conducting keyholder duties to open and close business.
  • Represented integrity and professionalism in business, serving as mentor and role model to staff.
  • Created, updated, and monitored schedules.
  • Oversaw inventory receiving, stocking, and returns by coordinating with vendors and directing employees.

Education

High School Diploma -

Grants Pass High School
Grants Pass, OR

Skills

  • Workplace Safety
  • Quality Control
  • Strong Work Ethic
  • Problem-Solving
  • Computer Skills
  • Good Communication
  • Attention to Detail
  • Cash Management
  • Employee Scheduling
  • Customer Service
  • Complaint resolution
  • Team training and development

Accomplishments

  • TWI Certified in EDGE method training
  • Participated in four separate week long events focused on improving productivity and efficiency.

Timeline

Machine Operator

US Synthetic
02.2022 - Current

Operations Manager /Assistant Store Manager

Michaels Craft Store
04.2017 - 02.2022

High School Diploma -

Grants Pass High School

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Michaela James