Michaela Jones
APO,AE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Professional Barber
Friseur Balin
10.2016 - 02.2017
- Answered incoming telephone calls and scheduled appointments for clients.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Styled hair according to customer preferences.
- Maintained regular client list and successfully handled walk-in customers.
- Consulted with customers to understand hair cut, color and styling desires.
- Advised clients on how best to care for hair and maintain health between visits.
- Tracked changing trends for men, teens and boys to best serve core clientele.
- Completed quality haircuts and styling for men, women and children.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Completed full and partial shaves with clippers and standard and straight razors.
- Operated clippers and shears to create customized looks.
- Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
- Used highlights and lowlights to customize client hair color to match preferences.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained knowledge of styles of women, teens and young girls to offer comprehensive hair care services.
Professional Barber
Friseur Klier
07.2012 - 09.2016
- Consulted with clients to assess personal style preferences and unique needs.
- Answered incoming telephone calls and scheduled appointments for clients.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Managed business customer service, responding to requests and concerns promptly.
- Consistently received positive performance reviews from guests.
- Styled hair according to customer preferences.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Counted and documented opening and closing cash amounts daily.
- Resolved guest complaints about service or style.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Pantry Worker
Kmart
08.2011 - 04.2012
- Maintained composure and work quality while under stress.
- Conducted inventory and restocked items throughout day.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked and pulled defective or expired products from shelves.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Greeted customers and directed to requested products.
Professional Barber
Friseur Reichel
08.2009 - 08.2010
- Consulted with clients to assess personal style preferences and unique needs.
- Answered incoming telephone calls and scheduled appointments for clients.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Managed business customer service, responding to requests and concerns promptly.
- Styled hair according to customer preferences.
- Consistently received positive performance reviews from guests.
- Managed complex appointment schedule for high-volume client base.
- Resolved guest complaints about service or style.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Professional Barber
Friseur Fuerst
08.2000 - 06.2008
- Consulted with clients to assess personal style preferences and unique needs.
- Answered incoming telephone calls and scheduled appointments for clients.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Managed complex appointment schedule for high-volume client base.
Education
High School Diploma -
Grund Und Mittelschule Hirschaid
Hirschaid, Germany07.2000
Skills
- Precision haircutting
- Blow-drying techniques
- Advanced scissor work
- Effective communication
- Client consultation
- Team collaboration
- Hair coloring
- Customer service
- Appointment scheduling
Certification
Cosmetologist Certification
Timeline
Professional Barber
Friseur Balin
10.2016 - 02.2017
Professional Barber
Friseur Klier
07.2012 - 09.2016
Pantry Worker
Kmart
08.2011 - 04.2012
Professional Barber
Friseur Reichel
08.2009 - 08.2010
Professional Barber
Friseur Fuerst
08.2000 - 06.2008
High School Diploma -
Grund Und Mittelschule Hirschaid
Cosmetologist Certification
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