Overview
Work History
Education
Skills
Timeline
Generic

Michaela Jones

St Louis,MO

Overview

15
15
years of professional experience

Work History

Mail Clerk

MersGoodwill (Contracted By The IRS)
06.2023 - Current

20 Hours/Week

$20,000/Year

  • Handle confidential and secure documents by retrieving, delivering, recording and obtaining signatures for them according to company policies and protocols.
  • Manage mail operations for the IRS department, including tax returns, notices, forms and publications. Efficiently retrieve, process, track and record mail operations according to strict security protocols and policies, ensuring accuracy, timeliness and compliance.
  • Oversee international mail operations for the department as the only staff member with extensive training and skills in mail machines, tariff codes, and documentation. Successfully assisted other employees and skillfully fixed issues related to international mail, boosting the quality and efficiency of the service.
  • Sort, track, and deliver mail for the departments, reducing errors by categorizing mail by names and departments, managing high-volume periods and providing customer updates with high accuracy.

Contractor Plastic Control Operator

Nike, Inc
08.2021 - 07.2022

40 Hours/Week
$33,000/Year

  • Complied with safety regulations and maintained accurate records of operational data, following protocols and guidelines for analysis and reference.
  • Inspected finished products for quality and adherence to customer specifications, examined incoming materials and compared them to documentation for accuracy and quality, and tested products or subassemblies for functionality or quality.
  • Maintained work area safety by cleaning, removing hazards, and following protocols and procedures, resulting in zero accidents or injuries.
  • Improved production efficiency and order fulfillment by optimizing procedures, coordinating with team members, and managing workflow.

Child Advocate

Bridge of Hope Fellowship
06.2019 - 01.2022

9 Hours/Week

Volunteer

  • Raised awareness about the issues and needs of low-income schools and provided information and resources to 300+ parents and teachers through word of mouth, social media, community outreach, and parent-teacher communication, resulting in increased engagement and feedback.
  • Contributed to the development and execution of new ideas and solutions to address the challenges and needs of the organization and the beneficiaries.
  • Advocated for the rights and needs of 50+ children with disabilities and their parents who were not receiving adequate help for their IEPS, resulting in increased funding, improved services, and enhanced accessibility for the target population.
  • Supported the goal of providing quality and accessible education for all children and ensuring their success and well-being.

Seasonal Worker Picker/Packer Associate

Amazon Fulfillment Center
05.2017 - 02.2018

40 Hours/Week

$25,000/Year

  • Prepared and shipped orders by processing requests, pulling materials from warehouse, packing boxes, and labeling them with accurate information using handheld scanners and barcode printers, following federal regulations and guidelines.
  • Reviewed tickets or orders to locate items and ensure quality and quantity standards by inspecting products for damages, defects, or missing parts, and reporting any discrepancies to the supervisor.
  • Achieved production targets by working efficiently and collaborating with team members on loading, unloading, and sorting operations, using proper lifting techniques and equipment.
  • Demonstrated teamwork, communication, and customer service skills in a fast-paced environment by resolving issues, answering questions, and providing feedback to internal and external customers.

English Tutor

English Language Institute
03.2015 - 07.2017

20 Hours/Week

$22,000/Year

  • Enhanced students' reading and writing skills by implementing interactive and engaging lesson plans, following the curriculum development guidelines and standards, receiving a commendation award for excellence in teaching.
  • Improved student comprehension of complex texts by employing various teaching methods tailored to individual learning styles, using various tools and resources, such as videos, podcasts, quizzes, etc., providing timely and constructive feedback and guidance.
  • Maintained confidentiality when working with students' personal information and grades, following the privacy and security policies and protocols, ensuring the trust and safety of the students and the organization.
  • Kept accurate records of each tutoring session, tracking attendance, progress notes, and areas for future focus, using various data management systems and tools, such as Excel, Google Docs, etc., ensuring the accountability and transparency of the tutoring service.

Summer Teacher

Happy English, Inc
04.2012 - 08.2014

3 Hours/Week

$7,000/Year

  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework, following the special education policies and protocols, receiving a commendation award for excellence in teaching.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work, ensuring the inclusivity and accessibility of the instruction, achieving a 90% satisfaction rating from students and parents.
  • Implemented project-based learning initiatives, fostering collaboration and critical thinking among students, preparing them for real-world scenarios and challenges, receiving a commendation award for innovation in teaching.
  • Served as a mentor for struggling students, offering guidance and support to help them overcome academic challenges, developing their confidence and resilience, receiving a 95% satisfaction rating from students and parents.

Youth Educator

St. Louis Science Center
03.2009 - 09.2013

6 Hours/Week

$4,000/Year

  • Designed detailed learning plans for struggling students based on test, homework and assignment records, following the curriculum development guidelines and standards.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing, using various assessment methods and tools, such as quizzes, essays, rubrics, etc., providing timely and constructive feedback and guidance.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies, enhancing the parent-teacher relationship and student performance.
  • Collaborated with colleagues to revise lesson plans, ensuring consistency across grade levels and alignment with state standards, improving the quality and effectiveness of the instruction.

Education

Bachelor of Science - Humanities

Washington University in St Louis
St Louis, MO
12.2022

Associate of Applied Science - Graphics Communications

St. Louis Community College
St. Louis, MO
08.2019

Skills

  • Documentation
  • Handling and Sorting Mail
  • Shipping Processes
  • Security Clearance
  • Information Protection
  • Database Entry
  • File Maintenance
  • Microsoft Office Suite
  • Document Management
  • Maintains confidentiality
  • Outgoing Mail Preparation
  • Record Keeping

Timeline

Mail Clerk

MersGoodwill (Contracted By The IRS)
06.2023 - Current

Contractor Plastic Control Operator

Nike, Inc
08.2021 - 07.2022

Child Advocate

Bridge of Hope Fellowship
06.2019 - 01.2022

Seasonal Worker Picker/Packer Associate

Amazon Fulfillment Center
05.2017 - 02.2018

English Tutor

English Language Institute
03.2015 - 07.2017

Summer Teacher

Happy English, Inc
04.2012 - 08.2014

Youth Educator

St. Louis Science Center
03.2009 - 09.2013

Bachelor of Science - Humanities

Washington University in St Louis

Associate of Applied Science - Graphics Communications

St. Louis Community College
Michaela Jones