Hi, I’m
Michaela King
Town Creek,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
years of professional experience
1
Certification
Work History
Shoals Primary Care
Medical Biller and Coder
05.2023 - Current
Job overview
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Correctly coded and billed medical claims for various clinical facilities.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Verified signatures and checked medical charts for accuracy and completion.
- Monitored changes in coding regulations to provide recommendations for compliance.
- Created and maintained up-to-date patient medical records to enable tracking history and preserve consistent information.
- Verified accuracy of patient information in medical records.
- Followed up with medical staff regarding missing information in patient records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Utilized electronic medical record systems to store, retrieve and process patient data.
RAK Trucking
Office Manager
06.2009 - Current
Job overview
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated special projects and managed schedules.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Shoals Primary Care
Certified Clinical Medical Assistant
02.2021 - 05.2023
Job overview
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Implemented care and efficiency improvements to support and enhance office operations.
- Completed EKGs and other tests based on patient presentation in office.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained appropriate insurance approvals for advanced imaging and medications.
Education
U.S. Career Institute, Fort Collins, CO
Certificate from Certified Clinical Medical Assistant
04.2018
Tharptown High School, Russellville, AL
Diploma from General Education
05.2011
University Overview
- Business Technical Essentials Endorsement
Skills
- HIPAA Compliance
- Insurance Verification
- Payment posting
- Revenue Cycle Management
- Patient account management
- Claim submission
- Medical Terminology
- Performance Improvement
- Continuing education
- Records Management
- Knowledgeable in Microsoft Office
- Clinical Documentation
- Medical claims coding
- Data Entry
- Training and mentoring
- Coding Error Resolution
- Insurance coding (ICD-10,CPT, and HEIDIS)
- Medical Billing
- Written Communication
- Report Writing
- Account Reconciliation
- Mail Handling
- Business Administration
- Sorting and Labeling
- Customer Relations
- Client Correspondence
- Clerical Support
- Office Supplies and Inventory
- Training and Development
- Financial Tracking
- Billing and Invoicing
- Organizational Skills
- Accounts Payable and Receivable
- Administering Payroll
- Excellent Multitasking Abilities
- Conflict Management
- Microsoft Office
- Account and Ledger Reconciliations
- Cash Flow and Reconciliation
- Reading Comprehension
- Customer Service Management
- Sales Tax Filings
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Biller and Coder
Shoals Primary Care
05.2023 - Current
Certified Clinical Medical Assistant
Shoals Primary Care
02.2021 - 05.2023
Office Manager
RAK Trucking
06.2009 - Current
U.S. Career Institute
Certificate from Certified Clinical Medical Assistant
Tharptown High School
Diploma from General Education
- CCMA - Certified Clinical Medical Assistant
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