Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Krejcova

New York Ny 10001,NY

Summary

I am a marathoner, and a triathlete. I have a passion for climbing tall mountains and lifelong learning, particularly in the supply chain, technology, and AI.

I am a salesperson, most recently at Salesforce, where I cover the Transportation, Logistics, Travel, and Hospitality industries. Previously, I worked at ShipMonk, a third-party logistics provider backed by Summit Partners and Periphas Capital.

I hold a certification as a Salesforce AI Associate and am recognized as a Subject Matter Expert. I am a member of the Einstein Beta Tester group. I also hold an MBA and am currently pursuing a Master's Degree in Supply Chain Management at MIT.

I advise at Technovation, a global tech education nonprofit that empowers young women to create mobile applications addressing real-world problems. Additionally, I volunteer at Dress for Success, a global nonprofit organization dedicated to empowering women to achieve economic independence.

I was born and raised in the Czech Republic.

Overview

9
9
years of professional experience

Work History

Account Director

Salesforce
07.2021 - Current

Top performing account director for 3 consecutive years covering the Transportation, Logistics, Travel, and Hospitality industries for the General Business Vertical for the past two years and Consumer & Business Services for the Mid-Market Vertical in the prior year. Performance highlights include:

  • FY’24: Performance Rating: Highly Successful: 13-15% of AEs: Consistently exceed the high standards of my role and make a positive impact on the customer and Salesforce. Achieved 76% of quota
  • FY’23: Graduated from the FY'23 Global Sales Excellence Academy at Salesforce, placing in the top 10% globally. Surpassed quota with 103%
  • FY’22: Exceeded quota with 122%

Additional Achievements and Recognition:

  • Hold certification as a Salesforce AI Associate
  • Recognized as a Salesforce4Salesforce Subject Matter Expert
  • Member of the Einstein Beta Tester group
  • Alumni of the first Global AE Sales Excellence Academy
  • Finalist in the North Star POV CMRL CBS Pitch Competition for FY’25
  • Achieved the rank of Trailhead Ranger, subsequently taking on Trailguide and mentorship responsibilities

Account Executive

ShipMonk
07.2017 - 07.2021

Top performing sales representative for 4 consecutive years selling Order and Inventory Management Software and Analytic Tools. Performance highlights include:

  • FY’20: $12.48M in new ARR (48.37% outbound sales). 156% of quota
  • FY’19: $10.41M in new ARR (17.39% outbound). 213% of quota
  • FY’18: $17.6M in new ARR. Quotas and reporting not established
  • FY’17: $1.1M in new ARR

Additional Achievements and Recognition:

  • Developed strategic C-suite relationships and collaborated with engineers and technical leads to assess existing supply chain solutions. Defined integration, migration, and onboarding plans, and managed commercial and legal negotiations, resulting in over 400 new opportunities (Mid-Market ~ $1-200M in ARR).
  • Built a strategic partnership network within the retail vertical, responsible for 34% of leads, ranging from common account targeting to complex software integrations.
  • Contributed to defining the value proposition, sales messaging, and targeting. Influenced product development and implementation of automation. Developed internal and external knowledge databases and training programs.

Operations Lead & Management Trainee Track

Broadridge Financial Services
10.2016 - 07.2017

Operations Lead responsible for ensuring investor communications and technology-driven solutions for the financial services industry were delivered with a low error rate. Performance highlights include:

  • 99.98% as part of all investor communications accurately processed
  • Successfully launched and implemented standard operating procedures across the Production Operations team of 30+ associates.

Additional Achievements and Recognition:

  • Undertook ad-hoc projects to gain a comprehensive understanding of the company's structure and product offerings and fostered relationships across key departments in preparation for the Management Trainee Track.
  • Selected to address over 3,000 associates company-wide at the annual Town Hall alongside the CEO and CFO.

Outbound Sales Representative

Consulpay | Priority Payment Processing
05.2015 - 10.2016

Founding Outbound Sales Representative. Performance highlights include:

  • FY'16: Created and closed opportunities with new merchants (S&B Market Retail Vertical ~$1-50M in ARR), averaging 50-80 cold calls per day. Achieved a 1% team conversion rate on all outbound sales with an average of 5 accounts going live monthly. Hired and trained a team of 5 SDRs.
  • FY'15: Hit 150% of (pre-revenue) quota by activating 3 pilot clients, leading to securing $2.5M in VC funding.

Additional Achievements and Recognition:

  • Contributed to developing a go-to-market strategy and proof of concept for an innovative product offering in the payment processing industry.
  • Implemented Salesforce Sales Cloud, including data migration, end-to-end customization, and report and dashboard building.
  • Managed onboarding of POS systems (Micros, Revel, NCR, and Clover), utilizing existing integrations or third-party interfaces (e.g., USA ePay).

Education

MBA - Business Administration And Management

New York Institute of Technology
New York, NY
05.2015

Bachelor of Arts - International Relations And European Studies

Metropolitan University Prague
Prague, Czechia
06.2013

Skills

    Industry: AI, transportation, logistics and supply chain management, warehouse robotics and automation, travel and hospitality, e-commerce, payment processing
    Technical: OMS-WMS-IMSystems, Excel VBA
    Business Development: Salesforce, Outreach, Asana, Zapier, inbound and outbound sales, prospecting, email
    Sequencing, partner promotion, community engagement
    Languages: Fluent in English and German, native in Czech

Timeline

Account Director

Salesforce
07.2021 - Current

Account Executive

ShipMonk
07.2017 - 07.2021

Operations Lead & Management Trainee Track

Broadridge Financial Services
10.2016 - 07.2017

Outbound Sales Representative

Consulpay | Priority Payment Processing
05.2015 - 10.2016

MBA - Business Administration And Management

New York Institute of Technology

Bachelor of Arts - International Relations And European Studies

Metropolitan University Prague
Michaela Krejcova