Michaela Lopez
Sells,AZ
Summary
I am a result-driven professional with strong organizational and time management skills, experienced in maintaining accurate records and facilitating clear, efficient communication. With expertise in the Microsoft Office Suite, I am eager to contribute to your team and support impactful initiatives within your organization.
Overview
1
1
Language
6
6
years of professional experience
Work History
Council Secretary
Hikiwan District Council
Vaya Chin, AZ
08.2024 - 09.2026
- Coordinated council meetings, ensuring agenda accuracy and timely distribution of materials.
- Assisted in drafting official documents and reports for council review and approval.
- Recorded, transcribed, and distributed detailed meeting minutes.
- Maintained efficient communication through clear email correspondence and written memos.
- Prepared and organized documents for accurate digital and physical filing.
Family Caregiver
Instant Care of Arizona
Tucson, AZ
10.2021 - Current
- Assist with daily living activities, including bathing, grooming, and dressing.
- Assist with walking and exercise routines, ensuring safety and comfort.
- Manage medications, ensuring prescriptions are taken on time and in correct dosages.
- Handle meal preparation, laundry, cleaning, and general household maintenance.
- Serve as health advocate by attending doctors appointments, managing insurance paperwork, and handling financial matters such as bills.
Community Liaison
San Xavier Allottees Association
San Xavier, AZ
09.2022 - 06.2024
- Collaborated with local organizations to establish partnerships that address community challenges.
- Organized workshops and events to educate allottees on available programs and resources.
- Served as an internal liaison between departments to ensure maximum efficiency in addressing community needs.
- Increased awareness of available programs and services through targeted outreach, resulting in higher participation rates.
Customer Service Representative
AppleOne Employment
Tucson, AZ
02.2021 - 09.2021
- Resolved customer inquiries through effective communication and problem-solving skills.
- Delivered consistent support across multiple channels, including phone, chat, and email platforms.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Documented customer interactions accurately in CRM software to maintain comprehensive records.
Education
Associate of Arts - Tohono Oodham Studies
Tohono Oodham Community College
05.2026
Bachelor of Science - Criminal Justice Administration
University of Phoenix
05.2011
Associate of Arts - Paralegal Studies
Brookline College
05.1997
Skills
- Agenda preparation
- Meeting management and coordination
- Problem-solving
- Multitasking and time management
- Organization and attention to detail
- Microsoft Word, Excel, PowerPoint
- Researching and Data management
- Strict Confidentiality
- Teamwork and collaboration
Languages
Ability to speak, write, and understand Tohono Oodham.
Timeline
Council Secretary
Hikiwan District Council
08.2024 - 09.2026
Community Liaison
San Xavier Allottees Association
09.2022 - 06.2024
Family Caregiver
Instant Care of Arizona
10.2021 - Current
Customer Service Representative
AppleOne Employment
02.2021 - 09.2021
Associate of Arts - Paralegal Studies
Brookline College
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Associate of Arts - Tohono Oodham Studies
Tohono Oodham Community College