Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Michael Lott

Michael Lott

BREA,CA

Summary

Inside Sales Representative with a strong work ethic, exceptional sales skills and a successful track-record of growing sales revenue.

Overview

27
27
years of professional experience

Work History

FINANCE MANAGER

NORM REEVES HYUNDAI
Cerritos, CA
05.2021 - Current
  • Prioritized transparency in communication with clients, building trust through clear explanations of financial obligations.
  • Improved dealership profitability by effectively managing and closing high-value deals.
  • Streamlined financing procedures for faster approval and processing times.
  • Assisted customers with completing loan applications and other paperwork.

Internet Sales Manager

Norm Reeves Honda
Huntington Beach, CA
05.2016 - 05.2021
  • Managed and recorded all leads from outbound telephone marketing.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Answered customers' questions regarding products, prices and availability.
  • Maintained friendly and professional customer interactions at all times.
  • Completed company leadership training program.
  • Answered customers' questions regarding products, prices and availability.

Sales Consultant

Norm Reeves Honda
HUNTINGTON BEACH, CA
02.2014 - 05.2016
  • Surpassed monthly sales goals through innovative sales techniques.
  • Facilitated smooth delivery of purchased vehicles by coordinating with detailing teams and ensuring all necessary paperwork was completed promptly.
  • Streamlined sales processes by maintaining accurate records of customer interactions, transactions, and follow-up activities in CRM systems.

Sales Supervisor

Macy's inc
Prairie Village, KS
07.2009 - 12.2013
  • Promoted from Team Leader to Assistant Manager within 1 months.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Scheduled and led weekly store meetings for all employees.
  • Trained and developed new associates on POS system and key sales tactics.
  • Generated repeat business through exceptional customer service.

factory worker

Prairie Farms Dairy
Carlinville, IL
04.1997 - 04.2009
  • Monitored product standards and quality-control programs.
  • Oversaw the production process and managed the production schedule.
  • Made sure that products were produced on time and are of good quality.
  • Ensured that all health and safety guidelines were followed.
  • Responsible for achieving production requirements.
  • Maintained necessary level of communications between shifts.

Education

High School Diploma - undefined

Jersey Community High Scholl
Jerseyville, IL
1990

Skills

  • Self-motivated
  • Persuasive negotiator
  • People-oriented

 

  • Dedicated team player
  • Production procedures
  • Assembly line production

Timeline

FINANCE MANAGER

NORM REEVES HYUNDAI
05.2021 - Current

Internet Sales Manager

Norm Reeves Honda
05.2016 - 05.2021

Sales Consultant

Norm Reeves Honda
02.2014 - 05.2016

Sales Supervisor

Macy's inc
07.2009 - 12.2013

factory worker

Prairie Farms Dairy
04.1997 - 04.2009

High School Diploma - undefined

Jersey Community High Scholl

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Michael Lott