Michael Lott
BREA,CA
Summary
Inside Sales Representative with a strong work ethic, exceptional sales skills and a successful track-record of growing sales revenue.
Overview
27
27
years of professional experience
Work History
FINANCE MANAGER
NORM REEVES HYUNDAI
Cerritos, CA
05.2021 - Current
- Prioritized transparency in communication with clients, building trust through clear explanations of financial obligations.
- Improved dealership profitability by effectively managing and closing high-value deals.
- Streamlined financing procedures for faster approval and processing times.
- Assisted customers with completing loan applications and other paperwork.
Internet Sales Manager
Norm Reeves Honda
Huntington Beach, CA
05.2016 - 05.2021
- Managed and recorded all leads from outbound telephone marketing.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Answered customers' questions regarding products, prices and availability.
- Maintained friendly and professional customer interactions at all times.
- Completed company leadership training program.
- Answered customers' questions regarding products, prices and availability.
Sales Consultant
Norm Reeves Honda
HUNTINGTON BEACH, CA
02.2014 - 05.2016
- Surpassed monthly sales goals through innovative sales techniques.
- Facilitated smooth delivery of purchased vehicles by coordinating with detailing teams and ensuring all necessary paperwork was completed promptly.
- Streamlined sales processes by maintaining accurate records of customer interactions, transactions, and follow-up activities in CRM systems.
Sales Supervisor
Macy's inc
Prairie Village, KS
07.2009 - 12.2013
- Promoted from Team Leader to Assistant Manager within 1 months.
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
- Hired, trained and evaluated personnel in sales and marketing.
- Examined merchandise to verify that it was correctly priced and displayed.
- Scheduled and led weekly store meetings for all employees.
- Trained and developed new associates on POS system and key sales tactics.
- Generated repeat business through exceptional customer service.
factory worker
Prairie Farms Dairy
Carlinville, IL
04.1997 - 04.2009
- Monitored product standards and quality-control programs.
- Oversaw the production process and managed the production schedule.
- Made sure that products were produced on time and are of good quality.
- Ensured that all health and safety guidelines were followed.
- Responsible for achieving production requirements.
- Maintained necessary level of communications between shifts.
Education
High School Diploma - undefined
Jersey Community High Scholl
Jerseyville, IL1990
Skills
- Self-motivated
- Persuasive negotiator
- People-oriented
- Dedicated team player
- Production procedures
- Assembly line production
Timeline
FINANCE MANAGER
NORM REEVES HYUNDAI
05.2021 - Current
Internet Sales Manager
Norm Reeves Honda
05.2016 - 05.2021
Sales Consultant
Norm Reeves Honda
02.2014 - 05.2016
Sales Supervisor
Macy's inc
07.2009 - 12.2013
factory worker
Prairie Farms Dairy
04.1997 - 04.2009
High School Diploma - undefined
Jersey Community High Scholl