Michaela Lubben
Corning,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Richard Dunbar DDS
02.2014 - 12.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected account balance, and payments.
- Scheduled, coordinated and confirmed appointments and meetings.
- Ordered supplies needed for front office
- Filed patient paperwork
- Answered phones
- Send off referrals
Registered Dental Assistant/Front Desk Receptionist
Smile Makers Dental Office
03.2013 - 11.2013
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
Education
High School Diploma -
Pleasant Valley High School
Chico, CA06.2011
Skills
- Inventory Control
- Administrative Support
- File Management
- Call Routing
- Mail Sorting
- Office Administration
- Front Office Management
- Spreadsheet tracking
- Scheduling appointments
- Filing
- Complex Problem-Solving
- Mail handling
- Work Prioritization
Certification
- Licensed Registered Dental Assistant
Timeline
Front Desk Receptionist
Richard Dunbar DDS
02.2014 - 12.2016
Registered Dental Assistant/Front Desk Receptionist
Smile Makers Dental Office
03.2013 - 11.2013
High School Diploma -
Pleasant Valley High School
- Licensed Registered Dental Assistant
Similar Profiles
Serenity BeltranSerenity Beltran
Receptionist Administrator at Richard Tabor DDSReceptionist Administrator at Richard Tabor DDS
Nicole CafarelliNicole Cafarelli
Dental Assistant at Syosset Dental - Richard Kobak, Dds, FagdDental Assistant at Syosset Dental - Richard Kobak, Dds, Fagd
Annika MundusAnnika Mundus
Restorative Hygienist at Richard Stickney DDSRestorative Hygienist at Richard Stickney DDS