Michaela Matthews
Englewood
Summary
Results-driven operations professional with experience in retail and property management. Adept at leading teams, managing business operations, and ensuring exceptional customer experiences. Proven ability to oversee scheduling, inventory management, and financial processes while fostering a collaborative and efficient work environment. Passionate about delivering operational excellence and driving business success.
Overview
3
3
years of professional experience
Work History
Boutique Manager
Aspiga
04.2022 - 03.2024
- Managed daily retail operations, ensuring smooth business functions and resolved issues providing a positive shopping experience.
- Supervised scheduling, payroll, and labor hour management to align with budget considerations.
- Oversaw store merchandising and inventory, ensuring products were well stocked and displayed.
- Implemented strategies too enhance sales and customer engagement.
- Trained and supervised a team, fostering a collaborative and high-performing work culture.
- Handled sales transactions and managed cash handling procedures.
Property Manager
Oasis Design
11.2020 - 03.2022
- Led construction projects, coordinating wages, materials procurement, and scheduling for construction workers.
- Coordinated vendor relationships, ensuring facilities were well-maintained and optimized.
- Maintained financial accountability, handling rent collection, budget tracking, and vendor payments.
- Acted as the primary point of contact, ensuring clear communication and prompt resolution of any disputes to provide a positive tenant experience.
- Developed organizational and problem-solving skills, managing multiple priorities in a fast-paced environment.
Education
Harrison College
Barbados06-2017
Skills
- Retail & Boutique Management
- Business Operations & Administration
- Scheduling & Labor Management
- Inventory Management & Vendor Relations
- Budgeting & Expense Control
- Leadership & Team Development
- Customer Service & Guest Experience
- Problem-Solving & Decision-Making
- Collaboration & Teamwork
Timeline
Boutique Manager
Aspiga
04.2022 - 03.2024
Property Manager
Oasis Design
11.2020 - 03.2022
Harrison College
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