Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michaela Mouser

Marion Center,PA

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate Data Analyst

S&T Bank
Indiana, Pennsylvania
08.2021 - Current
  • Created dashboards and reports to present complex data in a user-friendly format.
  • Analyzed and interpreted large volumes of data from multiple sources.
  • Managed household errands and other essential duties.
  • Constructed dashboards utilizing Tableau/Tableau Prep

Retail Service Specialist

S&T Bank
Indiana, Pennsylvania
07.2020 - 08.2022
  • Managed daily operations, client relations and IT.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Identified appropriate solutions to minimize issues and quickly solve problems.

Customer Service Representative

S&T Bank
Saltsburg, Pennsylvania
09.2018 - 07.2020
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.
  • Collected deposits or payments and arranged for billing.

Education

Bachelor of Science - Finance

Indiana University of Pennsylvania
Indiana, PA
05-2023

Associate of Science - Finance

Westmoreland County Community College
Indiana, PA
12-2020

Skills

  • Data analysis
  • Tableau dashboard creation
  • Tableau reporting
  • Business Intelligence
  • Report generation
  • SLA Reporting
  • Household Reporting
  • nCino

Certification

  • Tableau Desktop Specialist exam scheduled for May 15th, 2025

Timeline

Associate Data Analyst

S&T Bank
08.2021 - Current

Retail Service Specialist

S&T Bank
07.2020 - 08.2022

Customer Service Representative

S&T Bank
09.2018 - 07.2020

Bachelor of Science - Finance

Indiana University of Pennsylvania

Associate of Science - Finance

Westmoreland County Community College

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Michaela Mouser