Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Accomplishments
Timeline
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Michaela Nelms

Rocky Mount,NC

Summary

Dependable and accommodating professional focused on sourcing high-quality candidates and minimizing turnover to enhance team productivity. Coordinated and organized professional with several years of vast experience managing employee relations activities in fast-paced, growing company. Attentive listener committed to building strong, trusting relationships with staff and management. Showcased leadership skills by administering recruitment techniques, cost effective training & development, and compensation strategies.

Overview

4
4
years of professional experience

Work History

HUMAN RESOURCE CONSULTANT

Murray's Auto World
Wilson, NC
08.2021 - 07.2024
  • Provided assistance, advice, and follow up on employment law, company policies, and documentations to managers
  • Implemented programs to improve employee performance and partnered with managers and employees to handle and resolve employee grievances
  • Updated HR policies and regulations, and maintained records
  • Supported HR and management activities within the organization
  • Assisted in staffing, compensation, and administration such as training, benefits, and recruitment
  • Helped improve the organization's efforts to establish and maintain a capable workforce.

RETAIL ASSOCIATE

Exclusive
Ann Arbor, MI
07.2020 - 04.2021
  • Offered excellent customer service by answering customers' questions and complaints about merchandise and advised customers on merchandise selection
  • Offered support and suggestions to customers, received inbound calls and made outbound calls to customers
  • Demonstrated proficiency in all Microsoft Office applications and POS System to input patient information
  • Created and updated patient accounts and resolved any problems that may occur during the process
  • Assisted in daily store operations, and handled any customer grievances or complaints.

Education

Bachelor of Science (B.S.) Psychology -

EASTERN MICHIGAN UNIVERSITY
Ypsilant, MI

Skills

  • Team player
  • Leadership
  • Adaptability
  • Organized
  • Workforce Planning
  • Recruitment Strategies
  • Talent Acquisition
  • Benefits Administration

Extracurricular Activities

Division I track & field Alum

Accomplishments

  • Dean's list at Eastern Michigan University 2017-2021
  • USTFCCA all academic honors
  • Emerald scholarship Recipient 2017-2021
  • First team all Mac all Academic 2019

Timeline

HUMAN RESOURCE CONSULTANT

Murray's Auto World
08.2021 - 07.2024

RETAIL ASSOCIATE

Exclusive
07.2020 - 04.2021

Bachelor of Science (B.S.) Psychology -

EASTERN MICHIGAN UNIVERSITY

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Michaela Nelms