Michaela Palladino
Derry,NH
Summary
Dynamic educator and skilled cashier with a proven track record at Lowell Public Schools and Market Basket. Excelled in fostering critical thinking and cultural sensitivity, enhancing student achievement, and delivering superior customer service. Expert in faculty collaboration and register operation, demonstrating exceptional problem-solving abilities and time management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Teacher
Lowell Public Schools
Lowell, MA
09.2019 - Current
- Supervised students throughout day, both in classroom and outside during breaks.
- Encouraged critical thinking skills and problem solving strategies among students.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Remained calm and patient in student interactions to support individual growth and development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Led students through safety procedures for active shooter and fire drills.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Cashier
Market Basket
Tewksbury, MA
05.2013 - 10.2019
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Resolved customer complaints professionally in accordance with company policy.
Education
Master of Arts - Education
UMass Lowell
Lowell, MA05-2019
Bachelor of Arts - Psychology
UMass Lowell
Lowell, MA05-2017
Skills
- Cultural sensitivity
- Faculty collaboration
- Critical thinking
- Register operation
- Merchandise display
- Problem-solving
- Workplace safety compliance
- Time management
Affiliations
- Reading
- Cooking
- Crochet
- Dog owner
Certification
- SEL certified
- ALICE training
References
References available upon request.
Timeline
Teacher
Lowell Public Schools
09.2019 - Current
Cashier
Market Basket
05.2013 - 10.2019
Master of Arts - Education
UMass Lowell
Bachelor of Arts - Psychology
UMass Lowell
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