Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Pettinato

Alliance

Summary

Compassionate Medical Assistant with a proven track record at Generations Women's Health Center, excelling in patient-focused care and clinical documentation. Skilled in vital sign monitoring and HIPAA compliance, I enhance patient satisfaction through effective communication and professionalism, ensuring a safe and clean environment while supporting optimal health outcomes.


Overview

7
7
years of professional experience

Work History

Medical Assistant

Generations Women's Health Center
01.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.

Direct Support Professional

Alliance Residential Services LLC
09.2023 - 01.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Provided emotional and practical support to individuals, fostering positive and supportive living environment.
  • Developed strong rapport with clients, facilitating trust-based relationship for effective support.
  • Monitored and reported changes in clients' health and well-being, enabling timely interventions.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Transported clients to and from medical appointments with safety and efficiency.

Kennel Supervisor

Sandy Hill Kennels
06.2018 - 07.2023
  • Implemented quality control measures to maintain high standards of cleanliness and animal welfare throughout the facility.
  • Supervised daily activities of staff members, ensuring adherence to established policies and procedures for animal care.
  • Reduced animal stress levels by maintaining a clean, safe, and comfortable environment in the kennel.
  • Enhanced kennel operations by implementing efficient scheduling and task allocation for staff members.
  • Oversaw inventory management tasks, ensuring adequate supplies were available at all times while minimizing waste.
  • Improved customer satisfaction by addressing client concerns promptly and providing exceptional care to animals.
  • Streamlined communication between team members, resulting in improved collaboration and efficiency within the kennel.
  • Provided compassionate care for animals with behavioral challenges or unique needs, adapting strategies as necessary to promote their wellbeing.
  • Maintained detailed records of each animal''s history and medical needs to ensure seamless continuity of care during their stay at the facility.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for behavioral problems and signs of health issues.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.

Education

Exercise Science W/ A Concentration in Physiology

Kent State University
Kent, OH
12-2023

Bachelor of Science of Nursing - Nursing

University of Mount Union
Alliance, OH
09-2026

Skills

  • HIPAA compliance
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Procedure assistance
  • CPR
  • Patient assessments
  • Laboratory specimen collection
  • Professionalism and ethics
  • Maintaining confidentiality
  • First aid
  • Equipment sterilization
  • Adaptable
  • OB/GYN procedures
  • Professional bedside manner

Timeline

Medical Assistant

Generations Women's Health Center
01.2024 - Current

Direct Support Professional

Alliance Residential Services LLC
09.2023 - 01.2024

Kennel Supervisor

Sandy Hill Kennels
06.2018 - 07.2023

Exercise Science W/ A Concentration in Physiology

Kent State University

Bachelor of Science of Nursing - Nursing

University of Mount Union

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