Michael A. Platero
Elmsford,NY
Summary
Collaborative team player with exceptional attention to detail and strong communication, time management and organizational abilities. Driven to provide first-rate administrative support for fast-paced operations.
Overview
7
7
years of professional experience
Work History
File Clerk
Kaufman Borgeest & Ryan LLP
Valhalla, NY
08.2018 - Current
- Maintained and organized legal documents according to the firm's filing system.
- Prepared closed records for off-site storage.
- Disposed of files in accordance with the firm's established document retention policy.
- Processed and distributed incoming/outgoing mail for attorneys and assistants.
- Upheld confidentiality of all information to avoid potential data breaches and client lawsuits.
Bookseller
Barnes & Noble
White Plains, NY
02.2018 - 08.2018
- Greeted and established rapport with customers, and engaged them in conversations about all products and services.
- Asked questions to identify customer needs in order to provide recommendations, while using product knowledge to connect customers with proper solutions.
- Shared technical knowledge and enthusiasm about all digital products and services, and provided a personalized experience to multiple customers at the same time.
- Communicated specific product needs to managers to ensure the store was stocked adequately with in demand titles and customer requests.
Orientation Leader
Iona College
New Rochelle, NY
06.2016 - 05.2018
- Served as a peer mentor to the incoming Iona College students throughout orientation and their first year at Iona.
- Conducted thorough campus tours with extensive knowledge of various buildings/areas on-campus.
- Worked closely as a team with fellow orientation leaders, staff, and other campus constituents to execute successful orientation sessions.
Sales Associate
Bloomingdale's
White Plains, NY
10.2017 - 01.2018
- Interacted with customers and addressed their shopping needs by asking questions and giving advice on their needs.
- Developed product knowledge by reading current vendor tags/pamphlets, and attended training classes in order to communicate it to the customer.
- Studied the company's systems and procedures to enhance selling efficiencies and complete support duties.
Education
Bachelor of Business Administration - Marketing
Iona College, School of Business (AACSB Accredited)
New Rochelle, NYMay 2018
Skills
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Fluent in Spanish
- Team player
- Time management
- Team coordination
- Professional demeanor
- Meticulous attention to detail
- IManage expertise
- Filing and data archiving
- Mail management
Timeline
File Clerk
Kaufman Borgeest & Ryan LLP
08.2018 - Current
Bookseller
Barnes & Noble
02.2018 - 08.2018
Sales Associate
Bloomingdale's
10.2017 - 01.2018
Orientation Leader
Iona College
06.2016 - 05.2018
Bachelor of Business Administration - Marketing
Iona College, School of Business (AACSB Accredited)