Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Pomfrey

Painesville ,OH

Summary

Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Seeking to and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Machine Operator

Royal Plastics
09.2018 - Current
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Set up and operated various machine tools and jigs to produce precision parts.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing sealing tools.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
  • Counted and recorded finished and rejected packaged items.
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
  • Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
  • Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
  • Sorted, graded, weighed and inspected products and actively monitored production line completing 50 items per hour.
  • Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
  • Helped with change-overs and set up to assist with job preparation and production functions.
  • Maintained quality of product by checking labels, packaging and other factors.
  • Documented production activity in logs and job tickets.
  • Monitored machine operation for compliance with policies, procedures and processes.
  • Collected batch samples of product for quality control.
  • Read and interpreted operation manuals for production runs.

Quality Control Inspector

Royal Plastics
04.2019 - 10.2022
  • Communicated with production team members about quality issues.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Completed precise measurements using special tools.
  • Monitored production processes to gain understanding of problematic steps and rectify issues.
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
  • Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
  • Examined parts for defects or issues, reported problems quickly and maintained high levels of accuracy.
  • Performed daily inspection rounds throughout facilities to check on all equipment and machinery.
  • Reassembled products and completed additional tests.

Cashier

Wendy's Restaurant
02.2017 - 09.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $200 or more per shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned Fry Station position and provided backup at key times.

Table Busser

Lamafa Party Center
08.2015 - 02.2017
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Supported servers by responding to guest needs and retrieving items.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
  • Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Removed debris and trash from dining area to keep rooms clean and fresh for guests.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Trained new staff in bussing and cleaning procedures.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted customers with carry-out service.
  • Displayed enthusiasm and promoted excellent service to customers.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Laboratory Technician Intern

Fairmout
06.2014 - 08.2014
  • Compared laboratory data against specifications to determine if results met requirements.
  • Leveraged personal protective equipment to maintain safety in lab.
  • Fulfilled lab assistant or specimen processor duties to support work of technicians, technologists and scientists.
  • Prepared reagents and solutions, calibrating pipettes and related activities to support experiments.
  • Recorded test results on standardized forms to enter into database and communicate to appropriate personnel.
  • processed trucks with raw materials.
  • Performed quality control testing on raw materials to verify conformity to specifications.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Analyzed experiment and test results to validate adherence to standards and specifications.

Education

High School Diploma -

Riverside High School
Painesville, OH
06.2014

Skills

  • Quality Standards
  • Teamwork and Collaboration
  • Assembly and Production
  • Machinery Operation
  • QC
  • Assembly Procedures
  • Assemble Products
  • Component Installation
  • Monitoring Line Supplies
  • Safety Compliance
  • Scheduling Flexibility
  • ISO 9001:2015
  • Assembly Line Operations

Timeline

Quality Control Inspector

Royal Plastics
04.2019 - 10.2022

Machine Operator

Royal Plastics
09.2018 - Current

Cashier

Wendy's Restaurant
02.2017 - 09.2019

Table Busser

Lamafa Party Center
08.2015 - 02.2017

Laboratory Technician Intern

Fairmout
06.2014 - 08.2014

High School Diploma -

Riverside High School

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Michaela Pomfrey