Michaela Propheter
Auburndale
Summary
Dynamic customer service professional with a proven track record at Total Package Carwash, recognized for consistently surpassing sales goals, and enhancing team performance. Expertise in conflict resolution and employee training supports the delivery of exceptional service. Proficient in implementing effective sales strategies to drive customer satisfaction and operational success, committed to fostering a high-performing team environment.
Overview
3
3
years of professional experience
Work History
Costumer Service Attendant
Total Package Carwash
Lakeland
06.2022 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Resolved customer complaints in an efficient and timely manner.
- Surpassed sales goals through the implementation of successful marketing strategies.
- Developed new training programs in compliance with company and government standards.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
Education
High School Diploma -
Auburndale High School
Auburndale, FL05-2024
Skills
- Customer service
- Sales strategies
- Conflict resolution
- Team collaboration
- Employee training
- Time management
Timeline
Costumer Service Attendant
Total Package Carwash
06.2022 - Current
High School Diploma -
Auburndale High School
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