DENISE HANNON
Chicago,Illinois
Summary
Highly skilled payroll professional with comprehensive understanding of payroll systems and compliance regulations. Proven ability to streamline processes, ensure accuracy, and adapt to evolving needs. Strong focus on team collaboration and driving results through effective communication and problem-solving. Known for reliability and consistently delivering high-quality outcomes in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Payroll Specialist
Columbia College Chicago
03.2022 - Current
- Enhanced employee satisfaction by addressing payroll inquiries promptly and accurately, ensuring timely payments.
- Conducted thorough audits of payroll records to identify discrepancies or inconsistencies, resolving issues swiftly.
- Streamlined payroll processes by implementing efficient systems and software to reduce errors and save time.
- Provided exceptional customer service to employees by answering questions regarding paychecks, deductions, and taxes professionally and efficiently.
- Managed accurate and timely processing of multi-state payrolls for hundreds of employees, reducing discrepancies.
Payroll Manager
Starwood Retail Partners
09.2015 - 12.2020
- Analyzed payroll data to identify trends and provide actionable insights for strategic decision-making.
- Identified inefficiencies in existing workflows for enhanced accuracy and reduced processing time.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Complied with federal and state regulations by implementing updated payroll policies and procedures.
Payroll Analyst/ Payroll Specialist
ArcelorMittal
03.2008 - 09.2015
- Provided exceptional customer service when addressing employee inquiries about paychecks or withholdings, fostering positive workplace relations.
- Managed year-end reporting tasks such as W-2s preparation and distribution, ensuring timely delivery to employees.
- Resolved payroll discrepancies promptly, addressing employee concerns and maintaining satisfaction.
- Maintained strict confidentiality of employee information, adhering to company policies and legal requirements for data protection.
- Optimized workflow by creating detailed procedure manuals for each step in the payroll process, reducing errors and enhancing efficiency.
Education
BBA - Management
Robert Morris University
Chicago, Illinois09.2010
Skills
- Bi-weekly payroll processing
- Reviewing timesheets
- Resolving discrepancies
- Payroll auditing
- Payroll system implementation
- Data review
- Year-end procedures
- Payroll software expertise
Certification
American Payroll Association, San Antonio, TX
Timeline
Payroll Specialist
Columbia College Chicago
03.2022 - Current
Payroll Manager
Starwood Retail Partners
09.2015 - 12.2020
Payroll Analyst/ Payroll Specialist
ArcelorMittal
03.2008 - 09.2015
American Payroll Association, San Antonio, TX
BBA - Management
Robert Morris University
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