Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michaela Russo

Dover,United States

Summary

Friendly and dependable team player with good problem-solving skills, sound judgment, and strong critical thinking skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Special Education Technician

Waypoint Maine
Stanford, ME
12.2024 - Current
  • Offered hands-on learning opportunities to develop student self-esteem and life skills.
  • Utilized technology such as iPads and tablets to assist in teaching basic skills or concepts to special needs students.
  • Facilitated communication between teachers, parents, and other professionals regarding student progress.
  • Analyzed student data and prescribed remediation and enrichment to meet learning needs.

Direct Support Specialist

Greengard Center for Autism
Portsmouth, United States
08.2022 - 12.2024
  • Kept meticulous records of patient care, behavioral progression, medication administration, and health or other conditions changes
  • Carried out behavior plans from the BCBA team
  • Cleaned homes and living spaces, ran errands, and prepared meals.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Offered emotional support to patients and their families, as well as instruction in healthy meal preparation, independent living skills, and disability or illness adaptation.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities, and family visits.

Front Desk Attendant

PiNZ Bowl
Portsmouth, United States
08.2020 - 08.2022
  • Assisted and provided customer service to visitors' needs in a fast-paced environment
  • Ensured transaction security by comparing payment cards to identification
  • Ensured financial accuracy by collecting deposits, fees, and payments
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process
  • Kept track of safety, health, and sanitation procedures in areas and enforced rules to ensure everyone's security and safety
  • Double-checked transactional data by double-checking patrons' names and payment information, as well as clearly communicating costs and fees
  • Kept track of incoming parties and special events by monitoring reservations

Education

Bachelor of Science - Psychology

Southern New Hampshire University
Manchester, NH
01.2024

Associate of Applied Science - Psychology

Great Bay Community College
Portsmouth, NH
01.2019

Skills

  • First Aid/CPR
  • Decision-making abilities
  • Problem-solving skills
  • Organization
  • Team management
  • Relationship development
  • Social perceptiveness
  • Conflict resolution
  • Customer service
  • Communications

Certification

First Aid/CPR, Quality Behavioral Solutions (QBS), Behavior Health Provider

Timeline

Special Education Technician

Waypoint Maine
12.2024 - Current

Direct Support Specialist

Greengard Center for Autism
08.2022 - 12.2024

Front Desk Attendant

PiNZ Bowl
08.2020 - 08.2022

Bachelor of Science - Psychology

Southern New Hampshire University

Associate of Applied Science - Psychology

Great Bay Community College

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Michaela Russo