Michaela Sackett
Rock Hill,SC
Summary
Dynamic Sales Manager excelling in relationship building and team training. Successfully enhanced customer engagement through innovative sales strategies, resulting in increased client satisfaction. Adept in operations management, I foster a collaborative environment that drives performance and achieves sales goals. Very organized and adept in muiltasking.
Overview
10
10
years of professional experience
Work History
Sales Manager
Davids Bridal
01.2017 - Current
- Developed and implemented sales strategies to enhance customer engagement and satisfaction.
- Trained and mentored team members, fostering a collaborative sales environment.
- Managed inventory levels, ensuring alignment with sales forecasts and promotional activities.
- Conducted regular performance evaluations, setting goals for team improvement and development.
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Customer Service Representative
K-Mart
08.2016 - 02.2017
- Provided exceptional customer support by addressing inquiries and resolving complaints efficiently.
- Assisted customers in product selection, enhancing overall shopping experience.
- Utilized point-of-sale systems to process transactions accurately and swiftly.
- Handled returns and exchanges professionally, maintaining positive customer relations throughout the process.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Park Services Associate
Carowinds
07.2015 - 11.2015
- Developed and implemented sales strategies to enhance customer engagement and satisfaction.
- Trained and mentored team members, fostering a collaborative sales environment.
- Managed inventory levels, ensuring alignment with sales forecasts and promotional activities.
- Conducted regular performance evaluations, setting goals for team improvement and development.
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
High School Diploma -
Rock Hill High School
Rock Hill, SC06.2014
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Positive and upbeat
- Operations
Timeline
Sales Manager
Davids Bridal
01.2017 - Current
Customer Service Representative
K-Mart
08.2016 - 02.2017
Park Services Associate
Carowinds
07.2015 - 11.2015
High School Diploma -
Rock Hill High School