Michael A. Sawyer Jr.
Austin,TX
Summary
Thank you for considering my application. I am loyal, precise, coachable, team oriented, and results driven.
My interpersonal skills, persistence, and time management capabilities make me an ideal candidate for your organization's goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chauffeur
Lyft
Austin, TX
01.2022 - Current
- Safely transported 50 weekly passengers with 100% positive ratings and an overall 5-star driver rating
- Networked & built relationships with passengers in addition to providing a safe and comfortable livery service.
- Provided safe, courteous and timely transportation services to customers.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
Office Management
Experian
Austin, TX
02.2023 - 08.2023
- Manage the occupied suite, purchased supplies, food, and equipment that needs to be fixed, replaced, or removed.
- Assist IT in shipping equipment to new/existing employees. (Monitors, laptops, etc)
- Coordinated lunch for individuals /special events held for company June 6th : Assisted in company event (Pride Decor, lunch, and access.
- Constant communication between property owners, supervisors, and employees about updates, important news, and upcoming events.
Patient Care Technician
St. David's HealthCare
Austin, TX
11.2021 - 11.2022
- Transported more than 100 patients in wheelchairs and gurneys for tests, treatments and therapies
- Notified senior staff of patient emergencies such as trauma alerts and stroke emergencies
- Empathized with patients' families and friends to provide courteous visit experience.
Energy Consultant
SunPower Corporation
Austin, TX
08.2021 - 11.2021
- Surpassed weekly quotas, leads, and call metrics of minimum 100 calls and 3-8 consultations per day
- Analyzed client's energy usage by collecting electricity information and made recommendations to optimize usage
- Explained marketing & environmental benefits of renewable energy against traditional energy offerings
- Built and maintained relationships with program staff, subcontractors and outside stakeholders.
Customer Service Assistant
H-E-B
Austin, TX
10.2017 - 11.2021
- Promptly assisted 75-200 customers daily on the sales floor to maintain service standards
- Handled customer complaints and concerns professionally, escalating complex issues to supervisors when needed
- Processed as many as 200 daily cash, check, debit & credit card transactions using a point-of-sale system.
Patient Care Technician
Seton Medical Center
Austin, TX
11.2018 - 02.2020
- Safely assisted the healthcare team of nurses and doctors with ~10 patients daily
- Formulated, managed, and sustained client progression records that report all client condition changes
- Dutifully adhered to safety protocols for medication administration, food preparation, and behavior modification.
Education
Hutto High School
05.2018
Skills
- Leadership
- Coachable
- Persuasive
- Industrious
- Accountable
- Patient
Hobbies And Interests
- Fitness
- Psychology books
- Personal Development
Certification
- Foundations of Project Management - 2023
- Project Initiation - 2023
- TABC - 2023
- Level 1 Security guard - 2021
- BLS Certified (Basic Life Support) - 2023
Timeline
Office Management
Experian
02.2023 - 08.2023
Chauffeur
Lyft
01.2022 - Current
Patient Care Technician
St. David's HealthCare
11.2021 - 11.2022
Energy Consultant
SunPower Corporation
08.2021 - 11.2021
Patient Care Technician
Seton Medical Center
11.2018 - 02.2020
Customer Service Assistant
H-E-B
10.2017 - 11.2021
Hutto High School