Summary
Overview
Work History
Education
Skills
Hobbies And Interests
Certification
Timeline
Generic
Michael A. Sawyer Jr.

Michael A. Sawyer Jr.

Austin,TX

Summary

Thank you for considering my application. I am loyal, precise, coachable, team oriented, and results driven.

My interpersonal skills, persistence, and time management capabilities make me an ideal candidate for your organization's goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Chauffeur

Lyft
Austin, TX
01.2022 - Current
  • Safely transported 50 weekly passengers with 100% positive ratings and an overall 5-star driver rating
  • Networked & built relationships with passengers in addition to providing a safe and comfortable livery service.
  • Provided safe, courteous and timely transportation services to customers.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.

Office Management

Experian
Austin, TX
02.2023 - 08.2023
  • Manage the occupied suite, purchased supplies, food, and equipment that needs to be fixed, replaced, or removed.
  • Assist IT in shipping equipment to new/existing employees. (Monitors, laptops, etc)
  • Coordinated lunch for individuals /special events held for company June 6th : Assisted in company event (Pride Decor, lunch, and access.
  • Constant communication between property owners, supervisors, and employees about updates, important news, and upcoming events.

Patient Care Technician

St. David's HealthCare
Austin, TX
11.2021 - 11.2022
  • Transported more than 100 patients in wheelchairs and gurneys for tests, treatments and therapies
  • Notified senior staff of patient emergencies such as trauma alerts and stroke emergencies
  • Empathized with patients' families and friends to provide courteous visit experience.

Energy Consultant

SunPower Corporation
Austin, TX
08.2021 - 11.2021
  • Surpassed weekly quotas, leads, and call metrics of minimum 100 calls and 3-8 consultations per day
  • Analyzed client's energy usage by collecting electricity information and made recommendations to optimize usage
  • Explained marketing & environmental benefits of renewable energy against traditional energy offerings
  • Built and maintained relationships with program staff, subcontractors and outside stakeholders.

Customer Service Assistant

H-E-B
Austin, TX
10.2017 - 11.2021
  • Promptly assisted 75-200 customers daily on the sales floor to maintain service standards
  • Handled customer complaints and concerns professionally, escalating complex issues to supervisors when needed
  • Processed as many as 200 daily cash, check, debit & credit card transactions using a point-of-sale system.

Patient Care Technician

Seton Medical Center
Austin, TX
11.2018 - 02.2020
  • Safely assisted the healthcare team of nurses and doctors with ~10 patients daily
  • Formulated, managed, and sustained client progression records that report all client condition changes
  • Dutifully adhered to safety protocols for medication administration, food preparation, and behavior modification.

Education

Hutto High School
05.2018

Skills

  • Leadership
  • Coachable
  • Persuasive
  • Industrious
  • Accountable
  • Patient

Hobbies And Interests

  • Fitness
  • Psychology books
  • Personal Development

Certification

  • Foundations of Project Management - 2023
  • Project Initiation - 2023
  • TABC - 2023
  • Level 1 Security guard - 2021
  • BLS Certified (Basic Life Support) - 2023

Timeline

Office Management

Experian
02.2023 - 08.2023

Chauffeur

Lyft
01.2022 - Current

Patient Care Technician

St. David's HealthCare
11.2021 - 11.2022

Energy Consultant

SunPower Corporation
08.2021 - 11.2021

Patient Care Technician

Seton Medical Center
11.2018 - 02.2020

Customer Service Assistant

H-E-B
10.2017 - 11.2021

Hutto High School

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Michael A. Sawyer Jr.