Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Smith

Red Boiling Springs,TN

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 100 pounds. Highly experienced in performing quality inspections and machinery operations. Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.

Overview

6
6
years of professional experience

Work History

Amazon Associate

Amazon
04.2023 - Current
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Worked varied hours to meet seasonal and business needs.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Spearheaded process improvement initiatives that increased operational efficiency while maintaining high-quality output standards.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Construction Worker

LLDM Restorations
05.2018 - 03.2023
  • Operated power equipment to move materials and promote job efficiency.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
  • Dug trenches and set up forms to specified requirements for concrete pours.
  • Supported the successful execution of large-scale projects by adopting a flexible work schedule and willingly taking on additional responsibilities when needed.

Bartender

Cosmos Grill
04.2018 - 10.2018
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed strict recipes and drink measurements to minimize product used.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Education

GED -

Jackson County High School
Gainesboro, TN
12.2018

Skills

  • Cash Handling
  • Preparing Reports
  • Workplace Safety
  • Program Support
  • Attention to Detail
  • Strategy Development
  • Issue Resolution
  • Computer Skills
  • Forklift Operation
  • Time Management
  • Order Fulfillment
  • Customer Service
  • Production Support
  • Decision-Making
  • Complex Problem-Solving
  • Oral Communication
  • Analytical thinking
  • Goal setting
  • Leadership qualities
  • Critical thinking
  • Cross-functional teamwork
  • Strategic planning
  • Heavy Equipment Operation
  • Power Tool Operation
  • Traffic Movement Understanding
  • Scaffold Building
  • Flooring Installation
  • Materials Loading
  • Installation Coordination
  • Truck Loading
  • Material Transport
  • Equipment Operation
  • Framing
  • Blueprint Reading
  • Worksite Preparation
  • Worksite Safety
  • Demolition
  • Carpentry
  • OSHA
  • Equipment Maintenance
  • Roofing installation
  • Drywall hanging
  • Concrete finishing
  • Electrical installation
  • Fixture Installation
  • Ditch Digging

Timeline

Amazon Associate

Amazon
04.2023 - Current

Construction Worker

LLDM Restorations
05.2018 - 03.2023

Bartender

Cosmos Grill
04.2018 - 10.2018

GED -

Jackson County High School

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Michaela Smith