Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Steele

El Dorado,AR

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced with medication dispensing, patient communication, and inventory management. Utilizes pharmaceutical software and compounding techniques to maintain high standards of care. Knowledge of regulatory compliance and quality assurance ensures safe and effective pharmacy operations.

Overview

6
6
years of professional experience

Work History

Emergency Room Registration Clerk

Bradley County Medical Center
01.2022 - 11.2024
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Simplified billing processes by diligently verifying insurance coverage eligibility before submitting claims for medical services rendered in the emergency room.
  • Collected patient payments, processed transactions and balance cash drawer daily.
  • Coordinated patient admissions, transfers, and discharges with nursing staff for smooth transitions within the hospital setting.
  • Handled high-pressure situations calmly, effectively managing multiple tasks while maintaining a professional demeanor throughout busy shifts in the emergency room.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Provided clerical support to physician and nurses by copying, faxing, and filing documents.
  • Continuously updated knowledge on insurance policies, medical terminology, and regulatory guidelines to stay current with industry standards.
  • Maintained strict adherence to HIPAA regulations, safeguarding sensitive patient information through proper handling and storage practices.

Certified Pharmacy Technician

Gannaway Drug Store
04.2019 - 01.2022
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Collected co-payments or full payments from customers.
  • Counted, measured, and compounded medications following standard procedures.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Performed regular audits to maintain compliance with state regulations and company policies.
  • Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
  • Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Maintained confidentiality of all medication records and sensitive information to comply with HIPAA regulations.

Education

High School Diploma -

Warren High School
Warren Arkansas
05-2018

Skills

  • CPR/First Aid Certified
  • Basic life support for health care providers (BLS)
  • Certified pharmacy technician (cpht)
  • Confidentiality and HIPAA
  • Insurance verification
  • Medical terminology
  • Organization and time management

Timeline

Emergency Room Registration Clerk

Bradley County Medical Center
01.2022 - 11.2024

Certified Pharmacy Technician

Gannaway Drug Store
04.2019 - 01.2022

High School Diploma -

Warren High School

Similar Profiles

CREATE PROFILE